Reviews (106)

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility in collecting customer feedback and creating wholesale forms. It's praised for its user-friendly interface, customization options, and affordability. The app's integration with platforms like Mailchimp and features like conditional logic and pop-ups are also valued. Merchants commend the responsive customer service, particularly highlighting a support member named Richcarde. Its reliability is proven by long-term use and it offers a free version, making it suitable for startups.

October 13, 2015

Great app to add on Shopify if you are looking for customer feedback.

The free trial unfortunately only gives limited questions but it's very temping to upgrade the account as the feature offered are appealing as a seller.

Thanks

Assam1860 2
India
About 1 year using the app
March 19, 2021

This app is really useful. Able to collect customer's data and help a lot on the future plan. Recommended!

Saketora|Japanese Sake online store
Japan
About 1 month using the app
May 10, 2023

Hallo. Ich fand den Kundenservice von Richcarde M. sehr gut. Er konnte uns ziemlich schnell dabei helfen, unser Problem zu lösen. Danke!

OH LA LAQUA
Germany
About 1 year using the app
March 15, 2019

Very Complete and easy to use!, thank you for this great app. I'll see how it goes and I'll might get the upgrade!

Nature Wear Shop
United States
About 1 month using the app
January 12, 2019

I used this app to help me get feedbacks from my clients, and make my store and services better for them.

urgyvision
United States
About 1 month using the app
December 15, 2018

Simple, effective, exactly what I was looking for. Beyond that, this program gave me tools I needed which I didn't even know I wanted.

ICI
United States
About 1 month using the app
August 30, 2022

I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now they're telling me I need a more expensive Business account to do this (while their own support page says a PRO account is enough for added JS). App does what it say it does, but if you need any support whatsoever don't count on adequate help. All in all quite disappointing so far since I pay around 200 USD a year for this...

Teddy and Wool
Netherlands
Over 1 year using the app
POWR.io replied August 30, 2022

Hi there!

So sorry this is happening to you.

Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

October 5, 2018

I have installed this app on our Store to collect feedback from customers. I cannot rate the app as yet but it was very simple to install and the fact it is free was important.

EESLGENERALSTORE
United Kingdom
Over 2 years using the app
April 4, 2019

On the free plan seems to be ok,id like to see a pop up review upon exit to help improve new stores.

Mygadgetech
Australia
26 days using the app
June 28, 2019

very good app, but it is litle slowing my web page, other hand its very important app to take feedback of client, everything is customize able

Vijay & Sons
India
7 months using the app