Overall rating
4.7
Counts per rating level
  • 69% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility in collecting customer feedback and creating wholesale forms. It's praised for its user-friendly interface, customization options, and affordability. The app's integration with platforms like Mailchimp and features like conditional logic and pop-ups are also valued. Merchants commend the responsive customer service, particularly highlighting a support member named Richcarde. Its reliability is proven by long-term use and it offers a free version, making it suitable for startups.

Edited January 8, 2019

I used this app to help me understand how users felt about the site, in ways I couldn't understand from watching clicks. It was super - easy to set up and use. I didn't need email addresses, so found it annoying that email is a mandatory field, also, I would love it if there was an option to make the survey come up when the user showed exit intent. But I'm being unfair. This is a great tool.

doser.co.uk
United Kingdom
About 1 month using the app
December 2, 2018

Wonderful! I want to know where my customers are finding us, so I needed a poll. Super easy to set up, perfectly customisable and it's FREE!

Charlie - Xootr Australia

Xootr Australia
Australia
4 days using the app
September 15, 2021

I thought this app was great, UNTIL it connected me to other people's Shopify stores to insert my survey. This is terrible and shocking security.

KinKind
United Kingdom
2 months using the app
POWR.io replied September 15, 2021

Hello,
I'm sorry to hear that you're having problems with the app! We've just sent you an email, in case you did not receive it. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

May 31, 2019

Thank you!!! Very nice everything it was very helpful
I am new to all of this and getting to know good apps has help me go forward!

Real Coffee Lover
United States
4 days using the app
December 7, 2018

Very handy , easy and user friendly app that allows you to customize surveys and check what your customers think about experience with your store.

WininShop
Serbia
16 days using the app
November 13, 2018

This is an excellent program very simple and very quick to take in hand adapts and integrates easily I like and I recommend this program even for beginners thank you very much

LA VITRINE DE GOGO
France
15 days using the app
December 22, 2016

Wonderful App To Help Increase Customer Satisfaction! Really Impressed!

24seventrends
Canada
1 day using the app
April 6, 2019

Didnt see in action yet. Will know more when the actual customers start using this. Seems legit so far though.

novusiter
United States
12 days using the app
December 18, 2020

We didn't use the app and uninstalled it, but was charged twice at $79.98. We didn't select a plan, we were charged even after we removed it from Shopify.

LAUEDEEKLY
United States
20 days using the app
June 13, 2018

very easy to setup and install

Bestqualityitems
United States
1 day using the app