Overall rating
4.7
Counts per rating level
  • 69% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility in collecting customer feedback and creating wholesale forms. It's praised for its user-friendly interface, customization options, and affordability. The app's integration with platforms like Mailchimp and features like conditional logic and pop-ups are also valued. Merchants commend the responsive customer service, particularly highlighting a support member named Richcarde. Its reliability is proven by long-term use and it offers a free version, making it suitable for startups.

April 6, 2019

Didnt see in action yet. Will know more when the actual customers start using this. Seems legit so far though.

novusiter
United States
12 days using the app
June 13, 2018

very easy to setup and install

Bestqualityitems
United States
1 day using the app
December 18, 2020

We didn't use the app and uninstalled it, but was charged twice at $79.98. We didn't select a plan, we were charged even after we removed it from Shopify.

LAUEDEEKLY
United States
20 days using the app
November 27, 2018

I will usethis app to help me collect referral information. I like how easy it was to install and use. No reponses yet, but hopefully soon. I will let you know.

Ocumetics Health Store
Canada
About 23 hours using the app
Edited June 24, 2019

Contacted support about a bug June 21 and it's now June 24 and no word back. Not sure if support still exists for this.

Abella Eyewear
Canada
19 days using the app
POWR.io replied June 24, 2019

Thanks so much for sharing your candid feedback! We're sorry to hear about your recent experience. Our team has responded to your email, and look forward to resolving your issue soon. Thanks for your patience!

January 1, 2019

I like the app except the popup keeps popping up up after the form is filled out and takes over the whole page. Also it can not be set for exit intent only.
A little more work and I might pay for it.

Broadwood Mercantile
United States
6 days using the app
March 3, 2019

Great platform. Really easy to use - worth it your money. I would highly recommend if you need to embed a survey into your website,

Glamo Rose
Australia
About 14 hours using the app
October 16, 2018

This app has been hard to install and embed. I could give more feedback once I am able to start using it. I wish you had phone support. I am in a time crunch and it is more difficult and time consuming to speak over email.

SuperMagnetMan
United States
10 days using the app
January 12, 2021

This app is really great! The functionalities cover every requirement. In addition, the app is super easy to install. If you have a question or concern, the support is very friendly and helpful!

Mentor 24 GbR
Germany
About 9 hours using the app
POWR.io replied January 12, 2021

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our Survey & Poll app as 5 stars. Thanks for sharing. 😍

April 26, 2017

Not what it appeared to be, connect to mailchimp, so you presume it enables sending via mailchimp, wrong!

Military Outdoor
United Kingdom
5 days using the app