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Gather valuable post-purchase feedback & insights from customers with multi-question surveys/polls.
Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. With many integrations and pre-built templates to get you started, you'll have customer satisfaction surveys & polls to gather that quality customer information in minutes.
- Create as many surveys or polls as you want
- All survey & poll data is auto-saved to your Responses Dashboard
- Get instant email alerts for survey & poll responses & sync with Google Sheets
- Multiple field options - dropdowns, multiple choice, email, images, star ratings
- Add reCAPTCHA to your survey or poll to prevent spammers and scammers
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Google Sheets, Mailchimp, Zapier, Klaviyo, Aweber, PageflyCategories
Form customization
Survey types
Submission management
Pricing
Free
Free
- Create unlimited surveys or polls
- Add up to 6 elements each
- Enable star ratings
- Add reCAPTCHA
- Instant submission alerts
- 24/7 email support
Starter
$9.99 / month
or $107.89/year and save 10%
- All of Free +
- Undo/Redo
- Remove POWR logo
- Premium submission controls
- 12 elements each
- Multi-page survey & polls
- Live chat with support team
Pro
$17.49 / month
or $188.89/year and save 10%
- All of Starter +
- 20 elements
- 1000 submissions
- All integrations (Mailchimp, Zapier, etc)
- Custom CSS/JS
- Live chat with POWR team - no AI
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its versatility in collecting customer feedback and creating wholesale forms. It's praised for its user-friendly interface, customization options, and affordability. The app's integration with platforms like Mailchimp and features like conditional logic and pop-ups are also valued. Merchants commend the responsive customer service, particularly highlighting a support member named Richcarde. Its reliability is proven by long-term use and it offers a free version, making it suitable for startups.
It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!
Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team!
You're always welcome to contact us again anytime for any questions, concerns or suggestions :)
Great app, easy to use and to customize and the best part is the wonderful customer service team! They respond quickly and go the extra mile to help with any issues or customizations. Really impressed :)
The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.
Hello there,
Thanks for your feedback, however it looks like there is a misunderstanding unfortunately.
Please note that in our listing, it's clearly stated that the free version includes unlimited surveys and NOT RESPONSES.
Moreover, we do not display any ad on our apps apart from the POWR logo that is showing at the bottom for free plans, as we do care about our users privacy and experience.
Hopefully this clarify the confusion. In any case however, could you please send us an email at support@powr.io so we can clarify any other confusion that you might have?
We would also be more than happy to assist you with an exclusive cost efficient upgrade!
We look forward to hearing from you :)
Support
POWR.io can answer any questions you have about POWR: Customer Survey | Poll.
Resources
Launched
July 15, 2014
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