POWR: Customer Survey | Poll

POWR: Customer Survey | Poll

Pricing
Free plan available
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.4 (106)
Developer
POWR.io

Gather valuable post-purchase feedback & insights from customers with multi-question surveys/polls.

Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. With many integrations and pre-built templates to get you started, you'll have customer satisfaction surveys & polls to gather that quality customer information in minutes.

Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. With many integrations and pre-built templates to get you started, you'll have customer satisfaction surveys & polls to gather that quality customer information in minutes. more
  • Create as many surveys or polls as you want
  • All survey & poll data is auto-saved to your Responses Dashboard
  • Get instant email alerts for survey & poll responses & sync with Google Sheets
  • Multiple field options - dropdowns, multiple choice, email, images, star ratings
  • Add reCAPTCHA to your survey or poll to prevent spammers and scammers
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Google Sheets, Mailchimp, Zapier, Klaviyo, Aweber, Pagefly

Categories

Pricing

Free

Free

  • Create unlimited surveys or polls
  • Add up to 6 elements each
  • Enable star ratings
  • Add reCAPTCHA
  • Instant submission alerts
  • 24/7 email support

Starter

$9.99 / month

or $107.89/year and save 10%

  • All of Free +
  • Remove POWR logo
  • Premium submission controls
  • Add up to 12 elements each
  • Multi-page survey & polls
  • Chat live with support team

Pro

$17.49 / month

or $188.89/year and save 10%

  • All of Starter +
  • 20 elements
  • 1000 submissions
  • All integrations (Mailchimp, Zapier, etc)
  • Custom CSS/JS
  • Live chat with POWR team - no AI

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (106)

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility in collecting customer feedback and creating wholesale forms. It's praised for its user-friendly interface, customization options, and affordability. The app's integration with platforms like Mailchimp and features like conditional logic and pop-ups are also valued. Merchants commend the responsive customer service, particularly highlighting a support member named Richcarde. Its reliability is proven by long-term use and it offers a free version, making it suitable for startups.

August 21, 2024

It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!

NewMakeIt - York Region Makers
Canada
Over 3 years using the app
POWR.io replied August 25, 2024

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team!
You're always welcome to contact us again anytime for any questions, concerns or suggestions :)

October 20, 2024

Great app, easy to use and to customize and the best part is the wonderful customer service team! They respond quickly and go the extra mile to help with any issues or customizations. Really impressed :)

Contra Kids Mutiny
United States
1 day using the app
October 15, 2024

The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.

ichbingelb.com
Germany
21 minutes using the app
POWR.io replied October 16, 2024

Hello there,
Thanks for your feedback, however it looks like there is a misunderstanding unfortunately.

Please note that in our listing, it's clearly stated that the free version includes unlimited surveys and NOT RESPONSES.
Moreover, we do not display any ad on our apps apart from the POWR logo that is showing at the bottom for free plans, as we do care about our users privacy and experience.

Hopefully this clarify the confusion. In any case however, could you please send us an email at support@powr.io so we can clarify any other confusion that you might have?
We would also be more than happy to assist you with an exclusive cost efficient upgrade!

We look forward to hearing from you :)

Support

POWR.io can answer any questions you have about POWR: Customer Survey | Poll.

Developer

POWR.io

44 Tehama Street, San Francisco, CA, 94105, US

Launched

July 15, 2014

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