Order Tracking by Pragma

Order Tracking by Pragma

Pricing
Free
Highlights
Works with the latest themes
Rating
5.0 (3)

Branded order tracking, auto-login, multi-carrier, split shipments, review collection & upsells.

Designed for D2C merchants handling complex shipments, our app delivers a unified, branded tracking page that auto-logs customers post-purchase. It streamlines tracking across multiple carriers—reducing support calls and complaints—while collecting NPS scores, Product reviews and managing reattempts for failed deliveries. This boosts customer engagement, drives upsells, and enhances satisfaction and loyalty, ultimately increasing sales.

Designed for D2C merchants handling complex shipments, our app delivers a unified, branded tracking page that auto-logs customers post-purchase. It streamlines tracking across multiple carriers—reducing support calls and complaints—while collecting NPS scores, Product reviews and managing reattempts for failed deliveries. This boosts customer engagement, drives upsells, and enhances satisfaction and loyalty, ultimately increasing sales. more
  • Auto-login: Instant order tracking access post-purchase.
  • Multi-carrier: Unify tracking across diverse logistics partners.
  • Split shipment tracking: Visualize orders with multiple delivery legs.
  • Feedback collection: Gather Product reviews and NPS
  • Upsell promotions: Engage customers with tailored product recommendations.
Highlights
Works with the latest themes

Languages

English

Works with

  • Delhivery
  • Bluedart
  • Shiprocket
  • XpressBees
  • Ekart
  • WhatsApp

Reviews (3)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 29, 2025

We used to get tons of “Where’s my order?” messages. Now customers get WhatsApp updates, can check live status, and even start returns without talking to us. Support tickets are down big time.

White Dahlia
India
July 29, 2025

Honestly, we came in for the tracking, but ended up replacing 3 tools — returns, WhatsApp support, and even our CRM. It’s rare to find a platform that just works across everything post-purchase.

Thewalletstore
India
July 30, 2025

Absolutely fantastic tool — and here’s why.
The onboarding experience alone deserves a shoutout — the team went above and beyond to make everything smooth and effortless. But what truly makes this app a game-changer is how it simplifies the entire customer experience for startups, especially in e-commerce.

From seamless checkout to WhatsApp communication, COD workflows to RMS — it’s a complete, one-stop solution. Super happy with both the app and the incredible support team behind it.

Boone&Beetle
India

Support

App support provided by Traceroot Software Solutions .

Developer

Traceroot Software Solutions

Novel Tech park, Bangalore, KA, 560068, IN

Launched

May 26, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, gift cards

  • Edit customers

    Customer data

  • Edit products

    Product listings, products, inventory, or collections

  • Edit orders

    Draft orders, order fulfillments, order edits, or all order details

  • View and Sync Discounts

    Discount codes and promotions

  • Edit gift cards

    Gift card transactions or gift cards

  • Edit other data

    Locations, Payment Terms, or price rules

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