Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited May 7, 2020

I really want to like this app! I am still using it, but it is I really want to like this app! I am still using it, but it is pretty clunky. Customer service has been nice, but not too speedy at responding. The biggest challenge is the product sync. Once you sync your products, if you add more products, it requires some weird timing...ie you need to sync, but not until product is made available for sale, and all product must be changed to allow sales after 0 inventory. Then you need to configure again, and save setting again. And even then its sort of a crap shoot that things will line up. Also doesn't work well with safari. CS sent me to a non functional help page. However, Im sticking with the app for now.....Oh and customer communication ie my customers, is a bit weak. clunky.

M I L O S P O R T
United States
Almost 2 years using the app
April 15, 2020

Great app. More affordable than the other apps and has the functionality you need. Also their support team is fast and so reliable. Love that kind of service!

BYLD Bar
United States
25 days using the app
February 24, 2020

Quiero exponer mi experiencia con este increíble grupo de trabajo de Pre-Order Maker. Soy media novata en este mundo. Instalé la aplicación y tuve problemas de acceso a través del bowser de Safari. Envié solicitud de servicio al cliente y en pocas horas ya tenía personal escribiéndome para solucionar el asunto. La atención al cliente es espectacular. Cuando utilizo una aplicación donde rápidamente se esfuerzan por solucionar el problema y adicional a eso te tratan con respeto y cortesía, sé que estoy en el lugar indicado. Gracias Pre Order Maker.

Crafty & Glammy
United States
14 days using the app
February 13, 2020

A great app! We use it to collect preorders on our out of stock items. The development team is super responsive and helpful. There were some compatibility issues with our custom-built theme which the development team resolved for us. They deserve nothing but praise!

Epsilon Life
United Kingdom
10 days using the app
March 31, 2021

Rebel Tee Shirts
We needed the app to be able to sell when low or out of stock and found that pre - order as the way to go, we even have it on our other site,the app is as it says and works well,support is very responsive as we needed some coding done,recommended definitely yes, support very good keep up the good work guy's.

Rebel Tee Shirts
Australia
6 days using the app
August 4, 2020

Great app to create awareness for customers to per-order team is helpful also . recommend the app to rive sales when products out

UberFitness
Australia
1 day using the app
May 19, 2020

I downloaded the app with the intention for long term use; however, the product was not working. I contacted support and gave them access to my store to adjust code settings if needed, however, the situation was not fixed, they just adjusted my store code, making everything a mess!

Bridgeur
United States
1 day using the app
ZendApps replied May 19, 2020

We were an extra effort for resolving your issue because your theme structure totally different according to other normal themes, so our technical team deeply studying your theme for resolving your issue, But you uninstalled the app in the middle, so we could not address your issues if you give the one chance we will correctly setup app in your store, Please note that it's your theme structure issue, but we want to provide the extra help you.

Thanks