Reviews (135)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing pre-order management, boosting sales, and improving inventory control during product launches. It is noted for its easy setup, seamless Shopify integration, and features like customizable pre-order buttons, limits, and Excel import options. The app is reliable, handling high traffic without slowing down the website. Customer support is highlighted as responsive and helpful, available even during off-hours and weekends, increasing merchant satisfaction.

Edited July 28, 2019

I definitely liked the idea of doing pre-orders. I removed the app because my trial was over and I was not quite ready to go fult tilt with my store. When I uninstalled that app I could not remove the pre-order me button. I tried reinstalling the app but it will not let me because my trial is over. I put up a product review and the developer immediately responded to let me know how to fix it! I would gladly pay for this service and will do so when I need it again in the future.

La Femme Fatale Plus-Size Clothiers
Canada
28 days using the app
Easyshop replied July 28, 2019

UPDATED:
Our support team has contacted you via email sales@femmefataleplus.com and will help you fix the problem soon, please check it out.

---
Thanks for your feedback.

The app had inserted two snippets into your theme in product.liquid and cart.liquid files.
To remove the app snippets just need to remove the snippet references from product.liquid and cart.liquid files then save the changes.

Please send email to support@easyshop.io if you still have any questions or need help to fix it.

Thanks.

March 15, 2017

A nice, simple app. It has some issues with a Bold app I currently have installed, but we got it to work well enough with a small work-around. If you don't have a ton of apps, you'll be golden with this one. Customer support was on top of things too.

Conquest Maps
United States
25 days using the app
Edited May 18, 2015

I was awesomely assisted in an 11th-hour crisis! You guys are the best!
Thank you for helping me with this vital part of my career!

Martone
EDM/House Music Entertainer

Enotram Entertainment
United States
25 days using the app
Edited July 22, 2019

I thought the app originally had over written some of my customizations but it was actually when I added Amazon Pay. The supplier helped me find the real issue and told me how to fix it. The app was working perfectly. I would recommend this app to anyone.

The RÜF
United States
22 days using the app
Easyshop replied July 16, 2019

UPDATED: 2019-07-27

Thank you for your understanding, and finally solved the problem perfectly!
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2019-07-16
First of all, thanks for your feedback about our service, we will continue to improve this experience.

Our app provides the full-featured 7-days FREE TRIAL, includes many customization functions. you can easy to trial it with any store. In the FREE TRIAL, we help your store to did a few customization settings to help you to understand our app how to work and how to use it and you left the 5-stars positive review in the FREE TRIAL period. It’s a good journey for both of us.

After that, in the second week, we did delay answering emails(vacation for team-build), but still replied it before the weekend. But at the same time, you DIDN'T subscribe to any paid plan still under the FREE TRIAL status, since resources issue, we will only focus on providing the perfect service to the paid customer as the high priority.

Anyway, we apologize for your experience and will continue to improve our app and customer services.

June 7, 2017

So far the app is working great. Using the app is very straightforward. I had a css issue with how the button looked and the support team answered my email immediately and fixed it. Happy customer here!

Reception Flip Flops
United States
20 days using the app
May 5, 2015

this app really helped me out! it increased my sales and was easy to use a must have for all online businesses who would like to add back-order/pre-order apps

Lash Bunny
Canada
20 days using the app
July 17, 2016

Excellent App! We recieved 1 pre-order for an item within the first 24 hours of using this application. Support even went out of his way to help us with a CSS issue that we couldn't solve.

Great app and great people. I recommend it to anyone out there looking into preorder sales. Must have!!!

Noene
Australia
20 days using the app
January 23, 2019

The supporting team is fantastic, friendly and always tried there best to come up with a solution.
Hats OFF !!

Nae Vegan Shoes
Portugal
14 days using the app
Edited May 4, 2017

Very nice app - Makes it easy to get preorders on your sold out products. Looks well on your site and nice support

Lion Feet Sneakers
Denmark
7 days using the app
April 13, 2018

Great app with incredibly responsive support. I ran into a formatting issue after installing the app and Yolanda was able to fix the code for me. As someone with next to zero experience editing code this was extremely helpful.

Wildebrands
United States
5 days using the app