PDQ: Analyze, Convert, Deliver

PDQ has offered our business an array of strategies to improve our ROI, customer experience, and overall logistical operations. Their team is extremely hands on and we look forward to continuing our partnerships!

PDQ consistently delivers for us. Their tech is exactly what we need and their customer support is phenomenal. We made the switch from ShipStation over a year ago and we are never looking back!

PDQ has been an invaluable tool here at Madbury Road for optimizing our checkout and delivery process. As a patio furniture brand, ensuring accurate and reasonable delivery promises is crucial for customer satisfaction. PDQ has enabled us to display a delivery promise on the product page and provide shipping options based on the shopper's location.

Each delivery method includes an accurate delivery promise tailored to the specific order and address, enhancing our customers' shopping experience. Since implementing PDQ, we've seen a noticeable increase in customer trust and satisfaction, leading to higher conversion rates and fewer cart abandonments.

PDQ has consistently delivered exceptional customer support, and their A/B testing has spread light on otherwise unseen revenue for some big wins.

For example, we recently ran a price sensitivity test, aiming to find the right balance between shipping cost and customer satisfaction. PDQ skillfully implemented variations in shipping prices, which not only helped us cover our costs but also increased our average order value and conversion rates—without hurting customer loyalty.

The results were eye-opening, and enabled us to adjust our shipping strategies effectively. In general, PDQ's checkout optimization tools have been instrumental in enhancing our overall e-commerce performance.

They've ensured that our checkout process is as smooth as possible, significantly boosting our sales and customer satisfaction.

Adding PrettyDamnQuick to our tech stack has upgraded the way we handle shipping & logistics in a massive way– which in turn has also enhanced our customer satisfaction, operational efficiency and bottom line profitability.

But PDQ didn't just improve our backend operations; they revamped our customer's front-end experience too. Their dynamic shipping rates and transparent delivery promises keep our customers coming back and significantly reduce checkout abandonment- a huge win.

They take the guesswork out of our efforts as we test everything before rolling it out. Their A/B tests uncovered several opportunities that amount to multiple 6 figures in pure profit.

Working with PDQ is a game-changer—they are not just a great SaaS solution but they’ve become a crucial extension of our team.

We've never been more confident in our checkout or shipping operations. If you're on the fence about PDQ, take it from us: they’ve been a pivotal part of our profitable growth journey and are the real deal.