PrettyDamnQuick (PDQ)

PDQ has been an excellent partner for our growing business. Their customer support team is responsive and genuinely helpful, with Slack support that makes communication fast and easy. They don’t just react to issues—they offer ideas and proactive planning to help set brands up for success. PDQ is the best shipping software we’ve found that allows us to add and accurately ship unlimited SKUs as we scale, while making it incredibly easy to manage shipping and checkout options. Integrations with our store and customer service portal were quick and seamless. They’re constantly improving the platform to make things better for our team—and most importantly, for our customers. We're so happy to be working with the PDQ team!!

PDQ offers a solid product backed by a responsive, knowledgeable support team. Their tools have assisted us in running A/B tests at checkout and enable delivery scheduling for our customers on time sensitive products. Any time a question or issue comes up, their team is quick to respond and prioritizes great service. We really enjoy working with the PDQ team!

PDQ has been a great partner - a true partner that wants to drive our business as much as theirs. They are truly willing to work side by side and help drive conversion for our site. I was also recently so impressed with their honesty! They truly want to be a partner.

PDQ has been an invaluable partner in preparing for BFCM. Their development team moves quickly, their CX support is outstanding, and they’ve worked seamlessly with our highly customized checkout flow as it relates to warranties. They also build custom performance reports that help us make clear, actionable decisions. The team is always willing to jump in and support whenever we need it.

Been a great experience, we've been getting positive tests, and their team has helped make it hands-off.

PDQ have really helped us understand different customer segments and how they interact with our checkout. The team are knowledgable, friendly and always responsive which is so helpful. Highly recommend PDQ if you're looking to further understand consumer behaviour and increase conversion across your checkouts.

PDQ has been a game-changer for our store. Not only is the functionality incredibly flexible, but their dev team is truly outstanding. They’re fast, responsive, and always willing to customize features or make adjustments that directly improve our conversion and increase shipping flexibility. It’s rare to find an app where support moves this quickly and delivers real, measurable value. Highly recommend.

Great product, super strong team. We've been able to make some material wins on a/b incrementality tests that are dropping meaningful dollars to the bottom line. Tech is great - and this comes from someone who doesn't like SaaS providers in general.

PDQ has been useful for running checkout-related tests, including price sensitivity, free-shipping thresholds, upsells, and checkout extensions. We’ve seen steady improvements in both CVR and AOV since implementing it.

The team has also been responsive and clear in their communication, which has made setup and ongoing adjustments straightforward. Overall, it’s been a practical addition to our optimization toolkit.

We really enjoy working with PDQ. The collaboration feels easy, efficient, and well thought through, and it’s clear the team genuinely cares about delivering value. Danielle is wonderful to work with!