Reviews (122)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report this app boosts order value and profits by offering tiered pricing and quantity discounts without extra variants. It integrates well with themes, displaying discounts in the cart and checkout. Installation is straightforward, often requiring no coding. The app is praised for stability and effectiveness in driving sales. Customer support is frequently highlighted as prompt and helpful, assisting with customizations and resolving issues efficiently.

Edited July 18, 2024

June 2024:
Fantastic customer service, had a problem with the initial setup of the account and I had a customer service agent in touch within 10 minutes.
Problem fixed and site working like a dream! What a great team you have.

New Edit: July 2024
The people behind Amai are incredible. Once again above and beyond with such a fast response time, I would not be using any other discount app again. Keep it up team

The Vapore
United Kingdom
17 days using the app
February 9, 2024

Very helpful support.

Peak Envelopes
United Kingdom
Over 4 years using the app
Edited November 9, 2022

I've found the guys at SpurIT to be faultless in their customer service. I had an issue. Their response was immediate. The problem was resolved in a couple of days. Special thanks to Alex who went through the problem with me very carefully and patiently. Definitely five stars! ***UPDATE April 2021*** Again, they got back to me immediately and solved the issue I had immediately. Thanks Jasper!
****UPDATE November 2022 Jasper again quickly solved an issue. Their service is still second to none. 10/10.

ITM Components
United Kingdom
Over 4 years using the app
Amai replied February 19, 2020

You are welcome! Our Support Team is always ready to assist and we are happy to be useful :)

March 9, 2022

Great support when we couldn't get this excellent app to work with our customised theme. Speedy response and quick resolution. Highly recommended.

Roller Barrier
United Kingdom
Over 3 years using the app
Amai replied March 21, 2022

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)

Edited October 1, 2021

So far so good, this is a solid and stable app, worked as advertised. Quick support, Would recommend this app. Few months later... the app is great love the new features

All Tire Supply LLC
United States
Over 3 years using the app
Edited February 2, 2021

FOR: No product duplicates so no more inventory issues. Quick to install and set up - able to create price break groups based on %age or a fixed price. Fast Support should there be an issue (we had some custom Cart code)
AGAINST: removes the discount code box so if you use voucher/discount codes this wont work for you. (we don't - hence 5 Stars.)

Kas Shopfittings
United Kingdom
About 3 years using the app
August 11, 2021

I'm very impressed by the responsiveness from the support team when we had a challenge with the app. The challenge was resolved quickly, and the communication was always open and responsive.

PIEZO.COM
United States
About 3 years using the app
Amai replied September 28, 2021

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

December 17, 2023

Great app and great costumer service!

WholeDent.com
Israel
About 3 years using the app
February 1, 2024

Amai has such excellent customer service; they went above and beyond to fix a problem that I caused with their app - I was shocked at how fast their response time was, and how extensive their reply and solutions were. The app itself is worth getting if you want to add quantity breaks to Shopify, but the customer service you get with the app is without a doubt so much added value.

Paul Tripp Ministries, Inc.
United States
Over 2 years using the app
Edited March 4, 2020

Great app that gets the job done! We have been using this app for quite awhile now and haven't had any issues. Easy to use too.

Shopsockprints
United States
Over 2 years using the app