Reviews (28)

Overall rating
3.3
Counts per rating level
  • 57% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 32% of ratings are 1 stars
August 22, 2024

SCAMMERS, THEY TOOK MY MONEY WITHOUT ME USING THE APP, I HAD ANOTHER ONE INSTALLED AND ACTIVE. I CONTACTED THEM TRYING TO CANCEL NIGHTS BEFORE MY FREE TRIAL ENDED. NO ANSWER, I EMAILED THEM ASKING FOR A REFUND AND DELETING MY ACCOUNT AND DATA, NO RESPONSE. SCAMMERS TRYNA ROB US FOR $15. CHEAP MF SCAMMERS.

TROPHOS
United States
About 1 month using the app
Prime Labs replied August 23, 2024

Hi, there seems to be some miscommunication. You have used the free trial once and when using the app a second time, Shopify automatically billed you. We have replied to your emails multiple times to clarify the situation and to notify you about your refund. If you have not received these messages, please check your spam folder or your invoice. We apologize for any frustration and confusion this may have caused and we are here to address any concerns you may have.

September 14, 2024

I can't even cancel the free trial ! Like it won't even let me do it, its def a scam

Calculatriche
France
11 days using the app
July 29, 2024

App works perfectly, plus great design!

SHROOMEES mišinukas 🍄
Lithuania
4 months using the app
September 14, 2024

This app caused issues during setup. My variant options were not displaying, but after disabling the app, they appeared again. I'm now switching to a different app.

Retr0 Games
Australia
4 days using the app
Prime Labs replied September 15, 2024

Hi, we are sorry to hear that there was some confusion during the setup. There is an option in the settings that allows you to hide or show the variant choices. It is set to be on by default because a majority of users prefer this option and we want to make the setup as quick and straightforward as possible. Thank you for your feedback and we apologize for any inconvenience.

May 14, 2024

Free money lol

Opulice
United Kingdom
6 months using the app
June 11, 2024

Pathetic never buy again this

thecomfo
Qatar
About 5 hours using the app
Prime Labs replied June 12, 2024

Hi, we're sorry you're feeling this way. We responded to your support email shortly after receiving it. Could you check your spam folder? If you'd like to try out Prime Bundles again, we'd love to assist you in getting set up.

April 24, 2024

I have my store in 2 languages, what now? I can nowhere find a solution to have two bundles in two different languages

EEZYY
Netherlands
3 months using the app
Prime Labs replied April 26, 2024

Hello, at the moment, Prime Bundles support only a single language, but the currency will adjust based on your customer's location. We will reach out to you once we add support for multiple languages. Thank you for trying Prime Bundles, and we look forward to seeing you again soon.

March 17, 2024

andrews the goat. don't listen to all these bad reviews. The app is solid and they work with me continually to tweak it for my theme!

JDU Athletics
Australia
10 months using the app
March 17, 2024

Wow, what an incredible find! This app offers an abundance of customization options, seamlessly integrating into my store. Installation and usage were a breeze, and any queries I had were promptly addressed by their stellar support team—truly exceptional service!

Since implementing it, my average order value has skyrocketed - it's definitely worth every penny.

Thoura
United States
About 1 month using the app
October 12, 2023

Really easy to use app, the only app that has bundles in the home page that i know of. helped me increase my AOVs.

Dreamy paw
United States
3 months using the app