Reviews (7)

Overall rating
4.4
Counts per rating level
  • 57% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 29% of ratings are 2 stars
  • 14% of ratings are 1 stars
December 16, 2025

I would love if you guys Bring sticky add to cart im sure that would increase conversion on the page + a option where the person can get a gift from a bundle.Sine buy 1 get one free gives only my product buy 2 get this gift free etc

laglossierie
Canada
About 1 month using the app
November 25, 2025

fantastica

cracy mixer
Spain
12 days using the app
March 17, 2024

andrews the goat. don't listen to all these bad reviews. The app is solid and they work with me continually to tweak it for my theme!

JDU Athletics
Australia
4 months using the app
August 18, 2023

The developer (Andrew) almost never answers. If you work like that, why did you even create the app?

TheAnimeSupply
United States
4 days using the app
Prime Labs replied August 20, 2023

Hey! It seems like there may have been a mix-up as Andrew is not part of the development team but he is the face & founder of the app. Checking now, we were able to make contact with you explaining that our app was not compatible with your current theme. I also see here that your store no longer has our app installed, which is totally understandable. We are currently working on becoming compatible with more themes and if you were to ever try us out again, we’d be happy to help!

January 16, 2025

Je suis absolument ravi de cette application ! Elle est intuitive, facile à prendre en main et offre une expérience utilisateur vraiment fluide. Les fonctionnalités sont top et parfaitement adaptées à mes besoins. C'est une solution simple, mais très efficace. Je la recommande vivement à tous ceux qui cherchent un outil pratique et performant. Félicitations à toute l’équipe qui a conçu cette application !

Bang Box
France
10 days using the app
November 23, 2024

I have several stores and the app worked great until this last store. Completely greys out the variants if it isn't available in the selected size or color and won't let you choose any other available options at all. Extremely frustrating. Tested this out in my other store and the problem is not there at all. Don't know what to do to get rid of this bizarre bug except disable the app completely which I've done and it immediately corrected the issue. Show variants IS SELECTED ALREADY, so that is not the issue. Please help! Email at jim_unltd@yahoo.com

JIM Unltd Clothing
United States
About 3 hours using the app
Prime Labs replied December 2, 2024

Hi, we are sorry for any confusion and have reached out to resolve this issue. For clarification, our variant selectors follow Shopify's inventory rules. If there is no stock and the variant is not allowed to be sold past it's inventory, the variant will be disabled. We look forward to your response!

May 20, 2024

La app es buena y funcional si uno utiliza solo temas de shopify, si se utilizan Page builders como Gempages o Pagefly la aplicación no se puede integrar de manera que es inútil.

Seducción
Guatemala
41 minutes using the app
Prime Labs replied May 21, 2024

Translation:
Hola, no estamos integrados directamente con Gempages y Pagefly, pero aún se puede configurar con algunos pasos adicionales. Le enviamos un correo electrónico para obtener más instrucciones para comenzar.

Original:
Hi, we are not directly integrated with Gempages and Pagefly but it can still be set up with some extra steps. We emailed you for further instructions to get started.

October 15, 2025

Thevitamode
Spain
3 days using the app
August 27, 2025

Lonuve
United Kingdom
August 11, 2025

SHOP PAWLIO
United States
July 9, 2025

ChillStrike
Mexico
4 months using the app
July 2, 2025

not user friendly. my message has not respond for 4 days

Vista store
Malaysia
15 days using the app
June 10, 2025

I wanted a way to offer smart bundle deals—like “Buy 2, Get 1 Free” or kitchen sets—to increase cart value and give my customers more value. Prime Bundle made that super easy to set up.

Kitchen IQ Gadgets
United States
20 days using the app
February 17, 2025

The Magical LightBoard
Malaysia
4 minutes using the app
December 8, 2024

Love it, very clean and beautiful, works very well!

BübblPro
Australia
22 minutes using the app
Edited November 28, 2024

Just look at the other reviews regarding scam.

Edit: I was refunded after I contacted them. Though they did send me like 7 emails (1 a day) asking me to take the review down after the refund; so make of that what you will.

Novalite
Germany
About 1 month using the app
Prime Labs replied November 18, 2024

Hi, we have contacted you to clear any misunderstandings. We would love to know what led to this review. Your feedback is important to us and we are committed to improving our app for everyone!

Edit: Just to clarify, we not only reached out the first time but multiple times after but there was only a response to our initial message. We wanted to ensure any confusion was cleared up. In your case, you were charged because you had the plan active past the free trial date. As with all apps, Shopify automatically charges you once the free trial ends. We hope this clears up any confusion and if you have any other questions, please do not hesitate to reach out.

September 14, 2024

I can't even cancel the free trial ! Like it won't even let me do it, its def a scam

Calculatriche
France
3 days using the app
Prime Labs replied November 23, 2024

Hi, this is surprising. From our emails, it seems like we had addressed all your concerns and we also provided instructions on how to cancel the free trial. Could you let us know what went wrong. Please respond to our email, we would love to resolve this.

September 14, 2024

This app caused issues during setup. My variant options were not displaying, but after disabling the app, they appeared again. I'm now switching to a different app.

Retr0 Games
Australia
4 days using the app
Prime Labs replied September 15, 2024

Hi, we are sorry to hear that there was some confusion during the setup. There is an option in the settings that allows you to hide or show the variant choices. It is set to be on by default because a majority of users prefer this option and we want to make the setup as quick and straightforward as possible. Thank you for your feedback and we apologize for any inconvenience.

August 22, 2024

SCAMMERS, THEY TOOK MY MONEY WITHOUT ME USING THE APP, I HAD ANOTHER ONE INSTALLED AND ACTIVE. I CONTACTED THEM TRYING TO CANCEL NIGHTS BEFORE MY FREE TRIAL ENDED. NO ANSWER, I EMAILED THEM ASKING FOR A REFUND AND DELETING MY ACCOUNT AND DATA, NO RESPONSE. SCAMMERS TRYNA ROB US FOR $15. CHEAP MF SCAMMERS.

TROPHOS
United States
18 days using the app
Prime Labs replied August 23, 2024

Hi, there seems to be some miscommunication. You have used the free trial once and when using the app a second time, Shopify automatically billed you. We have sent you multiple emails to try and clarify the situation and to address any concerns you may have. If you have not received these messages, please check your spam folder or your invoice. We apologize for any frustration and confusion this may have caused.

July 29, 2024

App works perfectly, plus great design!

SHROOMEES mišinukas 🍄
Lithuania
4 months using the app
June 11, 2024

Pathetic never buy again this

thecomfo
Qatar
25 minutes using the app
Prime Labs replied June 12, 2024

Hi, we're sorry you're feeling this way. We responded to your support email shortly after receiving it. Could you check your spam folder? If you'd like to try out Prime Bundles again, we'd love to assist you in getting set up.

May 14, 2024

Free money lol

Opulice
United Kingdom
About 2 months using the app
April 24, 2024

I have my store in 2 languages, what now? I can nowhere find a solution to have two bundles in two different languages

EEZYY
Netherlands
2 days using the app
Prime Labs replied April 26, 2024

Hello, at the moment, Prime Bundles support only a single language, but the currency will adjust based on your customer's location. We will reach out to you once we add support for multiple languages. Thank you for trying Prime Bundles, and we look forward to seeing you again soon.

April 23, 2024

DreamyKissen
Germany
43 minutes using the app
March 17, 2024

Wow, what an incredible find! This app offers an abundance of customization options, seamlessly integrating into my store. Installation and usage were a breeze, and any queries I had were promptly addressed by their stellar support team—truly exceptional service!

Since implementing it, my average order value has skyrocketed - it's definitely worth every penny.

Thoura
United States
6 days using the app
March 9, 2024

cant change the currency

TheSwiftLint
South Africa
10 minutes using the app
Prime Labs replied March 10, 2024

Hi, we've sent you an email to clarify the specific functionality you're seeking.

January 21, 2024

Highly Recommend!! They have a wonderful support team, quick to respond and really helpful, going the extra mile. They helped me get the look and functionality I wanted and even added a new feature for me!

Rice King
United States
15 days using the app
January 17, 2024

Va fatal ni siquiera carga

Makyla
Spain
About 15 hours using the app
Prime Labs replied January 18, 2024

Hi, we're sorry to hear the app was not working as you would like. We have emailed you and would love to work with you to resolve any issues you were having.

January 12, 2024

This is an amazing app with lots of customization. It is very easy to use and set up and also looks great with whichever theme I use!

CRDRIVE
United States
10 days using the app
January 6, 2024

clean layout for bundles that i need for my store. i like that it's responsive on desktop & mobile. support is great as well

Fansiza
United States
5 days using the app
January 5, 2024

Prime Bundles is very intuitive and easy to set up. It also looks amazing and fits very well with my theme. I am glad to have found this!

The Pound Borks
United States
4 days using the app
December 27, 2023

Installed app and it was very user friendly and support is helpful. Thanks.

Wanderer
United States
7 days using the app
October 18, 2023

My AOV has doubled since i started using Prime Bundles, I saw results immediately. This is the easiest way to increase your revenue, and I personally think it makes everything look way nicer than the average "buy" buttons. It's also very cheap for how effective it is.

En
Spain
14 days using the app
October 18, 2023

A must have bundle app to increase AOV. Highly recommend

Pawkiddo
United States
About 13 hours using the app
October 12, 2023

Really easy to use app, the only app that has bundles in the home page that i know of. helped me increase my AOVs.

Dreamy paw
United States
About 2 months using the app
October 3, 2023

Really wanted to use this app but it cant even be integrated website builder apps like pagefly,very dissapointed

naileedit
South Africa
About 18 hours using the app
Prime Labs replied October 10, 2023

I'm sorry to hear that you had a disappointing experience with our app. We understand your frustration, and we truly value your feedback. Integrating with others apps like PageFly can sometimes be a complex process, and we continuously strive to improve our compatibility. We have implemented a quick fix that should make our apps compatible while we reach out to them. We hope you will consider giving our app another try in the future. Thank you for understanding.

September 17, 2023

Prime bundles quickly attracted additional customers to my store who chose to purchase two or more candles! Surprisingly my AOV went up, didn't think people would purchase more than 1 of the same item when I already have other bundles. Definitely enjoyed the convenience of the installation process, took me roughly a minute. Decided to use the presets from prime since it already looked pleasing, only changed had to change the color. Overall I'd recommend this app to anyone who's looking to have a higher AOV.

Inscentials
United States
4 days using the app
August 30, 2023

Best bundle app on Shopify!

It helped me increase my order value and finally become profitable!

Thank you so much!
BOOOOOOM

Invisibra
France
5 minutes using the app
August 28, 2023

not even functioning. You guys really need to improve a lot. I installed the app and it said we could not install.

Love Frame
Canada
7 minutes using the app
Prime Labs replied September 1, 2023

Hey, we’re sorry to hear that Prime Bundles was not functioning for your store! We’ve gone ahead and reached out to see if we could resolve the issue, as we recently upgraded our app to be compatible with many themes. If you’d like to give us a second chance, we’ll be happy to help!

August 26, 2023

This app is a complete disappointment. It doesn't work at all, and I'd recommend looking for bundle options in another app instead. The promised features are nonexistent. Don't waste your time on this app – it's a frustrating experience that simply doesn't deliver.

animepalace
United States
8 minutes using the app
Prime Labs replied September 1, 2023

We’re so sorry to hear that our app was a frustrating experience, that’s not what we intended to do. We can see how our app not working can be a frustrating experience, so we’ve tried to reach out to you so we can get it working. Hopefully you’d give us a second chance to make things right!

August 13, 2023

Prime Bundle is the best app you can ever install! No cap! I really mean it! I got more people purchasing more items now. All of a sudden more people are purchasing 3 items and 4 items. Also prime bundles give my store a more branded look. This app is a game changer. It makes shopping easier for customers. Now customers can not just only purchase more discounted items, but they can easily select the variants they want for each of this additional purchases. Makes online shopping for customer seamless. Thanks Andrew and Kevin for this amazing wonder. You guys are really the best in this space. You're really changing lives. I cant thank you guys more than enough. Prime to the world!

Butik Joy
United States
About 22 hours using the app