Overall rating
3.9
Counts per rating level
  • 50% of ratings are 5 stars
  • 36% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 6% of ratings are 1 stars
September 11, 2022

Printbest will deduct 20% restocking fee for each cancel request. Product time up to 10 days for T-shirt
Don't believe in them

Sunny000
United States
About 1 year using the app
September 1, 2022

If I could give a 0 star rating I would. I really encourage people to steer clear of this app. Print quality is very poor. Customer service is absolutely horrifying. I have ordered 4 shirts with the same design for clients, the design washed off on all 4 shirts, and all were washed according to instructions. They blamed the client and took no responsibility. They asked that the shirts be destroyed before issuing a refund. I have never been so embarrassed by providing such a poor-quality product to clients, then having to ask them to destroy them. I am actually mortified by this. I just worry that they will not follow through with the refund. I have never been so stressed having to deal with any of the other POD apps here. I also use Printful and Printify and both are lovely. The prices here may lure you in, but it is not worth it. Beware!

Pink Dog Initiative
Canada
11 months using the app
Printbest replied September 2, 2022

Hi Pink Dog Initiative, we're sorry to hear about this experience. We will be reviewing this situation with production and customer service to see how we can prevent these issues from recurring. A representative will follow up with you shortly to finalize an amicable resolution upon review of the additional evidence supplied.