Printlane Product Personalizer , 13 reviews

Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
    10
  • 0% of ratings are 4 stars
  • 15% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
    1
July 16, 2021

When finish download and do the mail verify, it lead to a Billing Page and show me (Please select a plan you are not already suscribed to); I select any planalready but it keep show (Please select a plan you are not already suscribed to); I can't do any try process.

Kaier
Taiwan
3 days using the app
Printlane replied July 16, 2021

Hi, thank you for your review! It looks like you haven't confirmed the app charge in Shopify just yet.

Can you try again the following:
1. Open Colorlab from the Apps page in your Shopify store
2. Choose a plan and confirm, you'll be redirected to Shopify
3. Confirm the plan in Shopify, you'll be redirected to Colorlab and your trial has started

If you encounter any issues, our Support department is happy to help you - you can reach us at support@colorlab.io.

Update: we haven't received a reply from you, but from our records it looks like you have succesfully activated your subscription. If you still need any help, don't hesitate and reach out to us for assistance.

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