Reviews (30)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 8, 2024

We had some unique requirements for our subscription model, and most other subscription tools tried desperately to convince us to fit their design. We knew what was important to our brand and to our customers, so we kept searching until we found the right one.

Prive listened to our needs, made sure they could partner with us successfully before saying yes, and then worked closely with us to build something that fit us perfectly. We had the entire team behind us during integration and implementation, and if we have any questions or feature requests we know we have them at the ready.

While our platform has only been live for a couple months, we've already seen incredible success and are thrilled we chose Prive.

May Lindstrom Skin
United States
4 months using the app
March 29, 2024

Doubled subscriptions in two months with Prive. Easy implementation and great results, couldn't ask for more.

Tiiga
United States
8 months using the app
January 24, 2024

We have loved working with the Prive team- a great subscription app choice!

Scentiment
United States
About 1 year using the app
Edited August 10, 2023

We are really excited that we found Prive. The integration into Shopify was a seamless one. Big shout out to our account manager Kai. She was easy to work with and held our hand throughout the process. I highly recommend Prive for those with a subscription model business.
Everything in life (& business) should be this easy!

WellCapped
United States
Over 1 year using the app
Prive Technologies Inc. replied August 3, 2023

Thank you so much for your feedback- so sorry you were looking for a phone number. While we don't have a call center currently, all of our clients have dedicated contact information for each individual customer success manager. If you have any issues, please do not hesitate to contact your CSM directly and we will respond ASAP. I know our team has since reached out to assist, but do let us know what features you are looking for and we will be so delighted to help. We are dedicated to making sure your positive experience is sustained and hope we can make up for the frustration you experienced today.

January 22, 2024

An amazing app and team! The backend of the app is easy to use, simple, and very customer-forward. The Prive team is also incredible! They helped us launch in the middle of a site redesign, and we couldn't be happier with our choice to transition from the larger subscription platform.

Highly recommend Prive - you won't regret the transition!

KORA Organics
United States
7 months using the app
March 20, 2023

Would 100% recommend Prive for anyone looking to integrate subscriptions into their Shopify store! Its a major shift in the way we do business but the Prive team have been great in helping us get started. The set up was quick and easy, Kai looked after our onboarding and she was fantastic the whole way through!

PLANTMADE
United Kingdom
About 1 year using the app
Prive Technologies Inc. replied March 21, 2023

Thank you so much, Plantmade team! We are so excited to continue to scale and grow with you!

January 19, 2024

It is a very complete subscription system! It would be great to have a department with a more European timetable for meeting times.
Otherwise great!

Nomad Coffee
Spain
6 months using the app
Prive Technologies Inc. replied January 23, 2024

Thank you so much, Nomad team, for the feedback!! Super appreciated and noted!

March 16, 2023

Kai was our Customer Success Manager and I could not be more happy with the information + support she provided us during the process from A-Z. She went above and beyond and always communicated every single step of the way. I'm excited to use Prive in general as I've heard + read many great reviews but in general she provided a great first impression and start to this partnership. Thank you Kai!!!!

Repurpose
United States
9 months using the app
November 16, 2023

Transitioning from our previous platform, Prive stood out with its human-centric approach and advanced features. The onboarding process was smooth and the Prive team's responsiveness has been outstanding.

The user-friendly experience for both merchants and customers has made managing subscriptions a pleasure. The guidance and strategy provided by Prive have played a crucial role in our growth, and the robust data at our fingertips empowers our business decisions.

In a nutshell, Prive has been a game-changer for us. If you're considering a switch, we highly recommend it.

Terra Kaffe
United States
8 months using the app
January 19, 2024

We just launched a new brand and decided to give Prive a shot. So far we are a month in and our subscriber base is continuing to grow, so obviously this app works!

Kushi
United States
4 months using the app
Prive Technologies Inc. replied January 23, 2024

Thank you so much for the feedback- excited to keep that growth journey going!!