Updatrr WhatsApp AI Automation
- Pricing
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From $19.99/month. Free trial available.
- Rating
- 4.9 (27)
- Developer
- Prizma Commerce
Featured images gallery
Recover abandoned carts, confirm COD orders and automate WhatsApp with AI chat and voice agents.
Every abandoned cart, unconfirmed order and unanswered chat is lost revenue. Updatrr wins it back — automatically. Recover carts with WhatsApp and AI voice follow-ups, confirm COD orders before dispatch to cut RTO, and send real-time order updates, review requests and repeat-purchase reminders. Manage WhatsApp, Instagram and Messenger in one team inbox with ticketing and round-robin assignment. AI chatbot and voice agents work 24/7 in English, Hindi and Hinglish. Install and go live today.
- Recover abandoned carts with automated WhatsApp reminders and AI voice calls
- Confirm COD orders on WhatsApp or by AI voice call to cut RTO before dispatch
- Send order updates, review requests and repeat-purchase reminders on autopilot
- One inbox for WhatsApp, Instagram & Messenger with ticketing and round robin
- 24/7 AI chatbot plus broadcast campaigns and in-chat WhatsApp catalog shopping
Languages
English
Works with
- Breeze Checkout
- Flexype
- GoKwik Checkout
- Razorpay Checkout
- Shiprocket Checkout
- Shopflo
Categories
Tracking
Notifications
Pricing
Choose the plan that best fits your business.
Growth
$19.99 / month
Country wise pricing (Check dashboard for details)
Features
- Abandoned Cart Reminders
- COD Confirmation Reminders
- Order/Shipment/Payment Updates
- Broadcast Campaigns & Scheduling
- Use WhatsApp Business App for Support
- Brand Number with WhatsApp Business API
- Customisable Notifications
- Assisted Onboarding & Configuration
7-day free trial
Pro
$39.99 / month
Country wise pricing (Check dashboard for details)
Features
- All Growth Features +
- Abandoned Browse Reminders
- No-code Chatbot
- WhatsApp Commerce with WhatsApp Catalog
- Review, Repeat Purchase Reminders
- Carousel Template Marketing
- Conversion Tracking & Smart Retry
- Unified Team Inbox - WA, Instagram, FB
7-day free trial
ProAI
$99.99 / month
Country wise pricing (Check dashboard for details)
Features
- All Pro Features +
- AI Chatbot with smart Human Handover
- AI Voice Calling
- Unified Team Inbox - WA, Instagram, FB
- Updatrr App (iOS & Android)
- Team size - 10 Members
- Premium Support
15-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (27)
Fantastic app and the best customer support you can ask for. Value for money app for WhatsApp related automation. Save yourself time and start with it right away.
I had an issue with the billing, especially with charges continuing after the WhatsApp messaging stopped working.
The Updattr team contacted me directly and processed a refund to resolve the issue. I appreciate them taking the initiative and addressing my concern.
We're really sorry about this experience and we understand the frustration.
To clarify gently: app charges on Shopify are handled by Shopify's billing system and continue as long as the app stays installed and subscription is active on the store — we don't have the ability to charge a merchant outside of that. It looks like the subscription remained active even though the app wasn't being used, and we should have caught that and reached out to you. That's on us.
We'd like to make it right. Please write to us at support@prizmacommerce.com and we'll review your billing history and process a refund for the unused period wherever we can.
We'd also love to understand the issue with confirmation messages not going out — if something was misconfigured, we want to fix it.
Sorry again for the trouble.
Updattr has been a great addition to our Shopify store. The app itself is very well built, easy to understand, and integrates smoothly into our workflow. Once we got familiar with the features, it became clear how useful it is for managing updates and improving store operations efficiently.
What stood out even more than the product was their support team. We reached out to them during a difficult time for our business, and they were extremely understanding, kind, and supportive. They took the time to listen to our situation and were generous enough to extend our trial so we could continue using the app properly.
It’s rare to see teams that genuinely care about their users the way the Updattr team does. Their responsiveness, professionalism, and willingness to help made a big difference for us.
Overall, the app is powerful, reliable, and backed by an amazing team. Highly recommended for any Shopify store looking for a solid solution and a team that truly supports their users.
Support
App support provided by Prizma Commerce.
Resources
Developer
Launched
December 10, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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Edit customers
Customer data
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Edit products
Inventory, products, collections
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Edit orders
Draft orders, order fulfillments, all order history for the last 60 days
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View Online Store
Checkout page
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