Reviews (18)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
November 24, 2025

The app is extremely user-friendly, fast, and reliable—saving me tons of manual work and helping drive superior customer engagement.

A special shoutout to Deep and Kashish from the Updatrr team! Their support throughout my Meta Business verification process was outstanding. They provided clear step-by-step guidance for display name setup and patiently ensured all requirements were fulfilled. Thanks to their help, my WhatsApp Business API was up and running smoothly in no time.

Tricote Clothing
India
5 months using the app
Edited November 24, 2025

I initially faced difficulties with the app, especially with template syncing to Meta and a delay in support response. However, I am pleased to share that my concerns were addressed promptly after reaching out again. Mr. Sumit from the support team provided exceptional assistance and resolved all my issues efficiently. I am now 100% satisfied with the experience and appreciate the dedicated support! And the app and its features are so great, and that too at such a cost effective monthly subscription. I would recommend this app, for everyone selling on shopify.

Bebe Unicorn
India
2 days using the app
August 26, 2025

Excellent App with all features needed in entire flow from prospecting to post delivery...very well thought through...

Sumit is very receptive to new ideas and suggestions and handle them with utmost care and attention...Go for it

Kiddale123
India
About 1 month using the app
October 25, 2025

Updatrr Support is really incredible.when we got any issue, they solve the problem immediately.

Libral Traders
India
2 months using the app
October 29, 2025

Best and most reliable WhatsApp API app. Very good customer support and very flexible backend and many features for scalability.

Autotrends
India
About 2 months using the app
July 14, 2025

I was blown away by how intuitive and straightforward the interface is — everything feels natural and easy to navigate. It’s rare to find a tool that works exactly as you'd hope, without any extra fuss or steep learning curve.

The real star, though, is the incredible customer support. Sumit Arora went above and beyond, responding quickly and making sure my questions were fully resolved. You can tell they genuinely care about their users.

If you’re looking for a reliable, user-friendly solution with top-notch assistance, this is it. Five stars from me!"

PSN UNIVERSE
India
18 days using the app
July 14, 2025

Finally, an app that focuses on simplicity and efficiency! The design is minimalistic yet powerful, making it super easy to get started and see results right away. I didn’t have to spend hours figuring things out — everything just works seamlessly.

What really impressed me was the customer service. Deep’s quick responses and helpful guidance made me feel completely supported. It’s like having a personal coach on standby whenever you need help.

Absolutely recommend this to anyone who values both great design and exceptional support!

Cuckoo & Crow
India
17 days using the app
July 9, 2025

100/100 Truly impressed with Prizma

I’ve been using Prizma for the past week, and honestly, it’s been a great experience. I’ve tried many apps before that just took my subscription fee and gave no real results. But with Prizma, I actually started seeing results from the second day itself.

What I really appreciate is that everything works directly inside Shopify. There’s no need to log in to any external dashboard, which makes things so much easier.

One feature I found especially useful is the abandoned cart recovery. It’s well-automated, and I could clearly see how it helped bring back lost customers. The reminder feature is also excellent simple, but very effective.

Overall, Prizma is offering solid features at a genuinely affordable price. I’m happy with the service and would confidently recommend it to any Shopify store owner looking for real results.

shopiz store
India
13 days using the app
July 7, 2025

Hands down, the most user-friendly and budget-friendly WhatsApp notification app I’ve come across. After burning cash on other so-called “popular” apps, I finally found Updatrr — and it’s been a total game changer.

The pre-built templates and smart features have made it so easy to connect with customers and improve conversion rates. The app is smooth, reliable, and incredibly easy to navigate, even if you’re not super tech-savvy.

What impressed me most was the exceptional support team. They were there to help at every step, making the whole setup process effortless and worry-free.

If you’re serious about starting WhatsApp notifications for your business, look no further. Updatrr is the way to go!

Firmebags
India
3 days using the app
May 28, 2025

Developer is very cooperative and help you to do customisation as required. Really easy to use and configure.

GizmoPeak
India
4 months using the app