Reviews (254)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling live auctions on their websites, boosting engagement and sales. They find the interface user-friendly, facilitating easy management of multiple auctions with features like real-time bidding and automatic notifications. The app performs well under heavy loads and integrates smoothly with Shopify. Support is frequently commended for being responsive and helpful in resolving issues, aiding with setup and customizations.

June 20, 2023

asin customer support was amazing and the app works really well! :)
great ability to add different auctions on different collections

Kylies Auctions
United Kingdom
8 months using the app
September 8, 2021

Support was very helpful in helping me get this app running smoothly with my theme. I looked extensively and this app has more functionality than any other auction app I could find. Looking forward to having weekly auctions and being able to mail or list announcing them.

ShootingTargets7
United States
8 months using the app
December 28, 2023

Wirklich eine tolle App und ein tolles Support-Team. Der Support geht sofort auf die individuellen Bedürfnisse ein und versucht diese schnellstmöglich in enger Zusammenarbeit zu bearbeiten.

Die Funktion der App ist wirklich toll und wird ständig erweitert.

Cardstade
Germany
7 months using the app
July 14, 2017

This is the only auction option on Shopify, so keep that in mind. The app itself works well enough, but it's just a pain to set up. The instructions are written by people who have English as a second language, so they are very confusing to follow.

Honestly, you're better off getting the app and just asking Support to integrate it. It is much faster than trying to follow the instructions, getting stuck, then needing to contact them anyway.

Support is very responsive. The only issue is their emails are often like the instructions, often being difficult to understand. It can take quite a bit of back-and-forth to resolve something, but it does get done.

The 7 day trial becomes quite ridiculous, because in our case, we were still having conversations with Support about setting up the app when our first $30 charge appeared.

The app is missing a few basic features you'd expect from an auction app - like one-click restart for items that didn't sell (you need to create a whole new listing) - but again, if you're patient with Support it'll work.

We haven't tried the proxy or automatic bidding, so can't comment on that.

Fairways Fund
Australia
7 months using the app
March 9, 2023

we used the app once for a charity auction. we were very happy with the support! thank you so much. we had some troubles which were on our side and the support team helped right away.:)

VIERI Fine Jewellery
Germany
7 months using the app
September 27, 2020

Excellent app, really useful. Customer service helped us to implement the code and solve minor problems. Thank you!

FX TOURTE AUCTIONS
Hong Kong SAR
7 months using the app
February 19, 2021

Both the app and support are amazing!!! Best support I have EVER gotten on any Shopify App!! Within minutes it was fully customized, and up and running.

BOI - NL West SPCA Bargain Shop
Canada
7 months using the app
June 7, 2021

So far The app team has been very helpful, Overall the App is very easy to use. it integrates easily with the Theme and is very customizable.

Charlotte Independence
United States
7 months using the app
Edited October 3, 2016

This product works really well for me, I required a simple way to auction one off items that I did not intend offering as "normal stock items" and in that regard it is perfect. One of the other things I wanted was to keep the auction on my site as opposed to linking with another 3rd party (perfect).

The team at Webkul have been excellent to deal with and have assisted me to setup something that really works..a number of changes made without issue so obviously I'm very happy. Thank you to the whole team...great job.

Hi Ika
New Zealand
7 months using the app
May 18, 2016

I installed the app, and in about 20 minutes, I was listing 30 different auctions. This app has solved my need for wanting auction products, and will start to add another revenue source to my store. I think the app is fantastic, and the customer service support is beyond a 5 star rating. Customer service is very friendly, easy to work with, and able to solve any help issues immediately. Very good app, I would highly recommend.

Friendly Box Breaks
United States
7 months using the app