Reviews (254)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling live auctions on their websites, boosting engagement and sales. They find the interface user-friendly, facilitating easy management of multiple auctions with features like real-time bidding and automatic notifications. The app performs well under heavy loads and integrates smoothly with Shopify. Support is frequently commended for being responsive and helpful in resolving issues, aiding with setup and customizations.

February 28, 2024

I've been using this app and I'm thoroughly impressed with its performance and user-friendly interface. Wonderful app. The support is very good.. A big thanks to your support and app

WildCorals
Portugal
5 months using the app
September 8, 2020

Perfect. Exactly what I was looking for. A few tweaks required because of the theme I was using but support have been really helpful. May be on the expensive side for an app but I think it will work out to be worth it from the results I have seen so far.

Foxfones UK
United Kingdom
6 months using the app
March 23, 2022

Support is top notch! You can schedule a video conference call and they will help you out! Ayush was a huge help in getting my auction up and running!

Lynn’s Discounts
United States
6 months using the app
Webkul Software Pvt Ltd replied March 30, 2022

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

February 12, 2024

I have been working almost daily with the Webkul team for almost 6 months. Their responsiveness is impressive, and have fixed any issues quickly. We downloaded several other auction apps to decide which one to go with, and felt Webkul was the clear winner.

Wander
United States
5 months using the app
Edited July 24, 2019

We're using this app to enable customers to bid on special limited edition products and memorabilia. The app was easy to install. All the information you needed to configure the app was easily accessible and straight forward. On the front end the app was laid out correctly. It didn't affect the current layout or store functionality. The customer service we received from Neha at Webkul was quick, concise and efficient. Any questions or issues I had was resolved very quickly. Their customer service is extraordinary.

my.seashepherdstore.com
Netherlands
5 months using the app
October 12, 2023

Very supportive CS, cannot ask for more! Keep it up!

Montrez & Co.
Hong Kong SAR
5 months using the app
September 13, 2016

App does exactly what it says it will do and runs well but is far behind being a viable app for those who want to auction products in volume.

1. App creators could improve greatly by removing the retail price from auction listed products. Having both the retail price and the auction starting price is confusing to bidders and I have seen an increase in my bounce rate since installing the app. I would rather see just the auction price and not the retail price on the auction items.

2. Having to manually enter the bid increment rate for each listing is very redundant. Developers could work on improving the redundant tasks to make converting a product to an auction listing faster and easier.

3. A relist button for items that have ended without a bid would be great to see.

4. The very small line of text for the auction link does not make finding auction items easy.

There are many improvements that can be made to the app but this being said I will keep running with the app "as is" in hopes that they will make improvements to it to make the app operate like a real auction app.

I noticed the price for this app has recently increased from $14 to $30 per month. at $14 with the limitations in functionality it is a fair price, but Webkul seriously needs to improve the app beyond its simple capabilities before I would be willing to fork over $30 a month for it.

Mr Big Deals
Canada
5 months using the app
March 15, 2024

I am extremely satisfied with the experience with Webkul. Their professional and knowledgeable team assisted me and made building my website a hassle-free experience. I highly recommend Webkul! Thank you!

ARDUINO ASTE
Italy
4 months using the app
June 6, 2023

I had the chance to speak with Asim and he was amazing. I am going to truly enjoy this product thanks to the amazing technical support and prompt replies!

MaxWaxPax.com
United States
5 months using the app
April 18, 2018

The app needed some additions to match my needs. The helpdesk was great and fast and exceeded my expectations. Great work!

Bloome Europe
Belgium
5 months using the app