Reviews (247)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing auction capabilities on their websites, ideal for selling unique or limited items. It features a user-friendly interface, automated customizable emails, SMTP setup, and allows merchants to manage bids and purchases efficiently. The app integrates smoothly with Shopify, supporting multiple auctions without performance issues. The support team is highly praised for their quick and effective service through live chat, email, and calls, contributing to increased customer engagement and sales through auctions.

January 19, 2022

I can definitely recommend using apps from Webkul. Quick and good service if you experience problems or want to make changes

One2Deal
Denmark
4 months using the app
Webkul Software Pvt Ltd replied February 10, 2022

Thanks for taking the time to provide this great feedback. We're really happy to hear your amazing experience ! Happy Selling :) - Team Webkul

January 11, 2023

support was very helpful when working on the SMTP setup. product works great and is relatively easy to get set up

GetComix
United States
4 months using the app
December 22, 2021

Installed this myself, had one issue I couldn't get working, scheduled a call with support, and they had it fixed in 20 minutes. Amazing support for a $30 app!

Myers Quality Photographs - The Print Shop
United States
4 months using the app
Webkul Software Pvt Ltd replied December 23, 2021

Glad to know that you're having the amazing experience using the app. Please feel free to connect at support@webkul.com , If you need any further assistance ! - Team Webkul

February 8, 2022

Just the best customer service I've seen so far & the way the app displays on the site is amazing! Highly recommended!! 5 Stars all the way!!

Shiba Brew
United States
3 months using the app
Webkul Software Pvt Ltd replied February 10, 2022

Thank You for the super kind feedback. Always, Happy to help:) In case of any further help, Please connect at support@webkul.com - Team Webkul

September 15, 2019

I used this app to help me sell products that I found really hard to put a price on myself, ie artwork. I booked a time slot to get online chat support on integrating the app on my website and it all went so smoothly. The support was very clear and friendly, My first auctions have just finished and been paid for without any hitch, so I came straight here to leave a deserving 5 star review :)

Kim Haskins Art
United Kingdom
3 months using the app
Webkul Software Pvt Ltd replied September 16, 2019

Hi, Thank you for the review.
Really nice to know, that the support team was able to help you and you have your auctions running :)
Please feel to write to support team if you have any query.

December 4, 2019

This has been an awesome app to help keep customers coming back to my store to see what new products are up for auction or to just purchase. The auction function helps push winners to add to their purchase as well. The support staff has been amazing with response times and fixing any tweaks I would like for my shop. Very kind and professional!

ryancomicguy
United States
3 months using the app
October 19, 2022

The support team was very helpful in setting up my first auction. They were quick to answer all of my questions.

Julia Barger Art
United States
3 months using the app
May 5, 2023

Great support ! I have enjoyed using the app and it has worked for what I am currently trying to work on.

Fan Girl MN
United States
3 months using the app
December 26, 2021

I would absolutely recommend to use this app. Not only the function, WebKul is very devoted to supporting our issue and organizing our store. Response from support is quick and accurate. In addition, WebKul has so many app released in Shopify and each app are compatible to use simultaneously in the same store. Also, new app, new function is continuously developed and WebKul will kindly accept request from customer and reflect our opinion to the new function. When you are looking for new function for the store, you should definitely search in the WebKul app!!
We will keep using the app from Webkul.

Fun Portal
Japan
3 months using the app
Webkul Software Pvt Ltd replied December 27, 2021

Thank You so much for writing this amazing detailed review. We take pride in providing the quality support & hoping to continue providing the same!
Thanks for choosing & recommending Webkul- Team Webkul

June 1, 2023

great customer support. had a total of 5 queries to be resolved for my auction. all solved within an hour. qucik, swift and sweet support executives

Fiona Diamonds
India
3 months using the app