Webkul Product Auction

Webkul has excellent support!
Fast and reliable, their Product Auction app delivers what it promises at a reasonable price.

This App is great! The support that is provided is fantastic. Ayush our support technician was always willing to go the extra step to make sure our needs were met at all occasions. Really would recommend to anyone wanting to install an auction feature onto their site.

We used this app and it helped us get more sales and create auctions to clear slow-moving products.

Very highly recommended.

Great app. This is precisely what I was looking for. Active support from the team, they are helpful and addressed the concerns and settings I need.

We've been running casual auctions through the Anvil Customs Facebook page for years, and as you can imagine at times it was confusing or clunky. The fact that this integrates with our already functioning Shopify store is excellent. I'm not terribly savvy at programming so I asked support for help to integrate the app and they took care of it all. I was thrilled, our customers are thrilled, and we're already seeing a return on our $30 a month investment. I suspect this app is only going to become more robust as time goes on, and I look forward to seeing it improve and grow.

Sadly, I cannot recommend this app in it's current form. We have been using it for years now and it keeps failing to work properly. The support answers promptly, but insured me two times that it has been fixed and won't show up again - but it did.
The live chat support also did not work and I am not receiving anything back from their email. We trusted in this application for years, but are forced to look into alternatives or close down our business.

Setup was easy, and I just had my first support ticket and the chat was super fast and responsive and got my issue solved within minutes. Really liking this app so far!

The support we received was great! We would highly recommend! Quick and seamless app and everything we had issues with was resolved in a timely fashion.

After 2 months of working with the developer, it has been confirmed this app is more of a beta product vs. something that can work seamlessly. They have stopped responding and refuse to help correct the issues know for their paid app. Auctions work on a cron ending time and while they end at the time they set, winning notification emails are not sent to winners promptly. It is at least a 2 hour lag for winning emails to be sent. This is a failure as we have auctions ending 2 minutes apart. Bidders won't be as willing to spend if they are not notified if they have won and how much they have spent promptly. Also, the active auction tab on our website is cluttered with closed auctions that do not clear out automatically. If you are looking for an app to work like ebay this is not one for you. If you are looking for an app you can get support during normal business hours of 7am - 7pm US time this app is not for you. Want to chat with support? Great, your options are 10pm - 5am U.S. Want to get answers to issues? Sure no problem, email them and wait a few days for them to get back with you stating everything is working when it is not. Again, if you are ok with a beta app that works close to what is advertised but has limitation this might be for you. It has cost us more business than helps. There have been plenty of other issues, as only what is mentioned in this review are issues they stat "cannot be fixed."

I have just started with this app, so far I am very pleased! They have been SUPER helpful in the setup process, quick and knowledgeable. I have a very old template and the app is even compatible with it. I was a little daunted at first, as I couldn't find much info about the app online before I started my free trail, but learner manuals are provided once you set your first meeting after sign up.