Reviews (247)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing auction capabilities on their websites, ideal for selling unique or limited items. It features a user-friendly interface, automated customizable emails, SMTP setup, and allows merchants to manage bids and purchases efficiently. The app integrates smoothly with Shopify, supporting multiple auctions without performance issues. The support team is highly praised for their quick and effective service through live chat, email, and calls, contributing to increased customer engagement and sales through auctions.

Edited November 21, 2022

Had a rocky start, but stayed in communication with the Webkul folks, they figured out which part of their code was creating an error on our site - and they were quick to get it fixed and updated. I've found the interface is easy to use, and they have options that aren't included in any of the other auction apps - an essential bonus for us. Very happy to have this as part of our store now.

Bitters & Bottles
United States
About 2 months using the app
March 14, 2022

The app performs great and does everything it needs to for a smooth auction. The support service is amazing! They'll guide you with ease.

Saleha Art
Canada
About 2 months using the app
Webkul Software Pvt Ltd replied March 30, 2022

Thank you for taking out time to leave us this amazing feedback. Much appreciated. Happy selling :) - Team Webkul

March 5, 2021

Great app and team. We recommend them strongly. Support is super responsive and helpful. Auctions are simple and clean-looking

Hobby Stadium
Canada
About 2 months using the app
June 6, 2023

Asim was very helpful. I will be using this app again, i used with great success. Thank you for your support!

Whispering Pines Farm
United States
About 2 months using the app
September 5, 2016

Well..... reading through the back reviews.... lots of 'well done', 'brilliant' service...Well rest assured from my perspective its all true....

Great app which I can see will enable me to do what I want to do with my site....

Neha is a star!, nothing was too much trouble and being a bit of a 'numpty' with code...etc.... Neha came up trumps and took pity on me and got it all working.

Replies & actions via the ticketing system for a couple of issues was very prompt and very professional.

Not very often you come across such outstanding service.

So top marks!

Again Many Thanks
Dave.

Manthefuckup
Netherlands
About 2 months using the app
July 16, 2018

Working well for me. I am now waiting for bids to start.

Glass Sales
United States
About 2 months using the app
November 2, 2018

Amazing app, been waiting for something like this for years! Great support from Neha. Would definitely recommend!

Riva Jewellery
United Kingdom
About 2 months using the app
Edited January 16, 2018

I am So Glad I Found this Auction App, It is Exactly what I was looking for and Affordable. But the Best thing I have Found is the Customer Service I have Received since Getting the App, and the Team have worked With me to Iron out the Kinks, and Making the App work Properly all for Free. Very quick to reply. Well worth the 5 Stars. Highly Recommended. Thanks, Team.Johnny, Holdstock Jewellery

Holdstock Jewellery Store
Australia
About 2 months using the app
Edited April 11, 2021

You guys are total wack! After charging me, i got no support from you. Now the app is saying no more sessions...Worst Plugin everrrrrrrrrrrrrrrrrrr

Temibim
United States
About 2 years using the app
Webkul Software Pvt Ltd replied April 12, 2021

Hi, Please excuse for the less satisfied experience.
The team is trying to get in touch from past 3 days, please do respond so we can actually check the issue.
Also we cannot access your online store, so please contact the hosting provider for the same : https://prnt.sc/11agktd
Its really necessary that you get this checked, as then we can check the store.
Regards,
Team Webkul

July 13, 2020

Awesome Support!!! They help me configure the Automatic Payment from Braintree and now it is working perfectly. Thank you.

Vanderpump Dogs
United States
About 1 month using the app