Reviews (249)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for moving auctions from social media to their own websites, highlighting its user-friendly interface with bulk upload and bid viewing features. It supports various auction types and is generally reliable. Although some technical issues are noted, the customer support is highly praised for responsiveness and helpfulness, including performing customizations. Merchants recommend it for its robust features and exceptional support.
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This is a really useful app, its perfect! and so is the customer service.
great customer service was struggling with the code but I made an appointment for the day after and they did it all for me. works great highly recommended
The app is great! I am user from Japan.
To tell the truth, it would be grateful if the app is also translated to Japanese automatically. Supporter is friendly and they always try hard to make the better app the match the customers wish.
We will keep using this app.
We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul
Good customer service. Instructions are bit difficult but they will gladly help.
Great support and plenty of functionality for different auctions
Great support. Easy to jump on a call and Vashu Bhatt was very helpfull to help us run auctions in our site. It took them only 20 minutes and they knew exactly what they needed to do to make our auctions run smoothly.
Thanks for your help!
Highly recommended
Great app! Everything we have planned we got a chance to implement with this app. Also thank you so much for all the support we've received from your team!
Really really wanted this app to install and run smoothly with little angst. There were some hiccups due to our customized theme. So, if you cannot "inject" the code easily, contact tech support for them to help you. Support will get with you and help.
Hi, Thanks for the review. As you have mentioned that the auto inject wont work for you, this might have happened due to the theme. There are n number of themes in Shopify and the liquid file name changes from theme to theme, which might have affected the auto-inject process, so in your case too the code might not have been injected or might have been added. We have requested the collaborator access from you and are waiting for the approval on the same.
The support team has responded within hours of yours reaching out to us.
Please reply to the support team and get the app working.
I am not tech savvy so I am certain I was a pest but I received nothing but patience and great service. My auction goes live in 2 days and I am so excited. This never would have happened without all the assistance I received. Thank you!
Awesome Customer service and easy to work with. Help me customize the app that fits my website www.octotreasures.com thank you