Reviews (254)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling live auctions on their websites, boosting engagement and sales. They find the interface user-friendly, facilitating easy management of multiple auctions with features like real-time bidding and automatic notifications. The app performs well under heavy loads and integrates smoothly with Shopify. Support is frequently commended for being responsive and helpful in resolving issues, aiding with setup and customizations.

July 1, 2016

Being a bit of a technophobe and despite the clear video instructions on how to install this software I struggled with the HTML aspect and emailed a lady named Neha at the developers email address (Wekul) for help.
Within a few hours I was replied to despite the time difference in India with an offer to install it for me which in itself was a perfect response.
Not only did this super lady install the software for me, she tweaked and redesigned it to fit in with the design of my existing website and even added me a matching "Auction" category to my menu.
My first auction has now gone live, it looks and works perfectly and I cannot recommend these people highly enough. I have told Neha and their crew that they are more than welcome to use our site as an example of what they offer if they need to. Use with the upmost confidence as they will go above and beyond to ensure you are happy. Jim. UKSW

Uksportswarehouse
United Kingdom
About 1 month using the app
October 18, 2016

This is a really useful app, its perfect! and so is the customer service.

Tufor Jays Shoes
United States
About 1 month using the app
November 6, 2023

I recently had the opportunity to use Webkul's Product Auction platform, and I must say, it exceeded my expectations. The user-friendly interface made setting up auctions a breeze, and the customization options allowed me to tailor the experience to my specific needs.

Overall, Webkul's Product Auction delivered a top-notch experience, and I highly recommend it to anyone looking for a reliable and feature-rich platform for their auction needs. Kudos to the Webkul team for a job well done!

AuctionX
United Kingdom
About 1 month using the app
June 14, 2021

great customer service was struggling with the code but I made an appointment for the day after and they did it all for me. works great highly recommended

RADICAL HQ
Israel
About 1 month using the app
Edited January 11, 2022

The app is great! I am user from Japan.
To tell the truth, it would be grateful if the app is also translated to Japanese automatically. Supporter is friendly and they always try hard to make the better app the match the customers wish.
We will keep using this app.

Fun Portal 2
Japan
About 1 month using the app
Webkul Software Pvt Ltd replied February 10, 2022

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

July 30, 2018

Good customer service. Instructions are bit difficult but they will gladly help.

Watchtimesa
South Africa
About 1 month using the app
November 15, 2017

Great support and plenty of functionality for different auctions

Airboard Demo
Switzerland
About 1 month using the app
May 18, 2023

Great support. Easy to jump on a call and Vashu Bhatt was very helpfull to help us run auctions in our site. It took them only 20 minutes and they knew exactly what they needed to do to make our auctions run smoothly.

Thanks for your help!

Highly recommended

nohypeatall
Spain
30 days using the app
Edited March 16, 2021

I don't know for those who got decent support, but I really didn't got one, and still asking for someone that really can guide me, I instead had someone that just came at me, setup his coding, no explanation, every time I ask something he give me a link guidelines where I need to figure out myself, well I already did a lot of the setup myself via your guidelines but I needed your support. I wanted a voice call, he told me to write it down. Well after the code setup , he didn't have the courtesy to run over help me verify if everything was working, which texts was white on white background and layout a bit off, if there is a decent guy that really give the time for a meeting, I will surely appreciate and change that review but I dont want anyone that are just here to just run their job without caring the result, thanks guys. email me at sales@cmwpearls.com

CMW PEARL
Hong Kong SAR
Over 1 year using the app
October 16, 2020

Great app! Everything we have planned we got a chance to implement with this app. Also thank you so much for all the support we've received from your team!

#UpcycleForTheHome
United States
28 days using the app