Reviews (254)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling live auctions on their websites, boosting engagement and sales. They find the interface user-friendly, facilitating easy management of multiple auctions with features like real-time bidding and automatic notifications. The app performs well under heavy loads and integrates smoothly with Shopify. Support is frequently commended for being responsive and helpful in resolving issues, aiding with setup and customizations.

November 28, 2018

Love, love, love this app!! My customers are also loving it. Neha is awesome to work with. I highly recommend this as my business has grown since I started.

K&A Fabrics
United States
About 1 month using the app
October 20, 2016

I have just installed this app and I am sure it is going to generate a lot of business for us.
We had a few minor problems with the setup as we are not too "tech-savvy".
A short message to their support staff, in particular Nitika, and they reviewed my site and set it up perfectly in no time.

Australian Outback Mining
Australia
About 1 month using the app
Edited December 19, 2023

I installed it, it broke my site. Then someone there installed it for me and the site was working fine again, but I didn’t need the app just yet. Then later in testing it, I realized I had to fine tune it a bit becuase the basic stuff wasn’t great. After following the instructions on injecting code it broke the site again. They are QUICK to respond to issues, but I would hesitate using any code injection methods without having their team install it for you — and do it in a test build so that any errors do not go live.

chopshopstore
United States
About 1 month using the app
Webkul Software Pvt Ltd replied December 19, 2023

We are deeply regret the impact this had on your business during the busy Christmas shopping season. Losing revenue is unacceptable, and we understand the frustration it caused.

Looks like the issue has come when you tried to add the code for hiding buy button for auction products.

We would like to inform you that we provide live chat and call support as well. We recommend initiating a live chat to get things done from our end. If you had asked us, we would have taken care of it for you, and this issue could have been avoided. Additionally, the auto-inject feature works with most themes, but there is a possibility that it may not work with some themes. In such cases, please contact us via live chat support, and we will add it for you.

However, We're happy to bring back the things on track. Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you in setting up the app!!- Team Webkul

August 30, 2016

Good customer support and just what we expected from an auction app

Indicomplements
Slovenia
About 1 month using the app
March 5, 2019

This app is a must have for many reasons :
- it is a fantastic tools to promote your website with low starting auctions.
- it will increase the number of reccurent visits on your website, excellent for seo
- in case you need the support they are very helpfull and responsive

CHALLENGER SPORT
France
About 1 month using the app
July 1, 2016

Being a bit of a technophobe and despite the clear video instructions on how to install this software I struggled with the HTML aspect and emailed a lady named Neha at the developers email address (Wekul) for help.
Within a few hours I was replied to despite the time difference in India with an offer to install it for me which in itself was a perfect response.
Not only did this super lady install the software for me, she tweaked and redesigned it to fit in with the design of my existing website and even added me a matching "Auction" category to my menu.
My first auction has now gone live, it looks and works perfectly and I cannot recommend these people highly enough. I have told Neha and their crew that they are more than welcome to use our site as an example of what they offer if they need to. Use with the upmost confidence as they will go above and beyond to ensure you are happy. Jim. UKSW

Uksportswarehouse
United Kingdom
About 1 month using the app
October 18, 2016

This is a really useful app, its perfect! and so is the customer service.

Tufor Jays Shoes
United States
About 1 month using the app
November 6, 2023

I recently had the opportunity to use Webkul's Product Auction platform, and I must say, it exceeded my expectations. The user-friendly interface made setting up auctions a breeze, and the customization options allowed me to tailor the experience to my specific needs.

Overall, Webkul's Product Auction delivered a top-notch experience, and I highly recommend it to anyone looking for a reliable and feature-rich platform for their auction needs. Kudos to the Webkul team for a job well done!

AuctionX
United Kingdom
About 1 month using the app
June 14, 2021

great customer service was struggling with the code but I made an appointment for the day after and they did it all for me. works great highly recommended

RADICAL HQ
Israel
About 1 month using the app
Edited January 11, 2022

The app is great! I am user from Japan.
To tell the truth, it would be grateful if the app is also translated to Japanese automatically. Supporter is friendly and they always try hard to make the better app the match the customers wish.
We will keep using this app.

Fun Portal 2
Japan
About 1 month using the app
Webkul Software Pvt Ltd replied February 10, 2022

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul