Reviews (256)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling on-site auctions, enhancing customer engagement and sales. It supports various auction types and offers features like customization options, automated emails, and user profiles. The interface is user-friendly, and the app integrates well with Shopify, ensuring efficient bid processing. The support team is noted for being responsive and helpful in resolving issues and assisting with onboarding and customization, despite some technical glitches.

June 8, 2020

I had problems putting in the codes at first. After talking to them they did everything for me and it didnt take long. highly recommend them.

Royalty Boutique Collections
United States
5 days using the app
Webkul Software Pvt Ltd replied June 13, 2020

Hi, Thank you for the review.
Glad we are able to help you.
Good Luck for the Auctions :)

February 6, 2020

Great app and excellent service and help. Very quick to respond and offer all the help you need! Thank you :)

Give 4 Good
Israel
5 days using the app
July 5, 2022

After testing all three auction apps available in Shopify's app store, I found Product Auction to be the best. As many of the reviews indicate, the developer's support was needed to run the app. They gave me great support to fix the issues that were probably theme related. It would be even much greater if the setup manual was more detailed, especially for the front end configuration. Editing code is often very tricky and the liquid files and templates vary depending the theme used. Some of the customization can be easily and safely done by Online Store 2.0 features. If you encounter any issues when installing the app that you find difficult to resolve on your own, please do not hesitate to ask developer's support. They are highly skilled and talented and can provide you with solutions.

Pluredro
Australia
5 days using the app
Webkul Software Pvt Ltd replied July 22, 2022

We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at support@webkul.com - Team Webkul

May 23, 2023

1 sự hỗ trợ rất nhanh chóng, tôi ấn tượng với dịch vụ hỗ trợ của họ. Thanks team. Chúc team ngày càng phát triển.

Clover F Charty
Vietnam
4 days using the app
September 14, 2020

I added this app to my store and was confused about how to configure the web code, however I immediately was able to book an online chat session and the team at Webkul added all necessary code for me to get everything set up immediately. The app itself is great and allows for products to be added as auctions - definitely a great feature! Thanks to the team

marketplace by Your Stand Builder
United Kingdom
4 days using the app
Edited April 13, 2020

Amazing support! At first I thought it was complicated to set up but then it became so easy with the support. Thank you for your help Ayush!

mumbaistockholm
Sweden
4 days using the app
May 20, 2021

Booked a meeting to start up the app and got great support and help with everything I needed to begin the auction.

Dagsson.com
Iceland
2 days using the app
June 29, 2020

Needed assistance setting up Auctions on my site...Excellent service, great help and exactly what I wanted!! Cannot recommend enough.

J & S Plant Pickers
Australia
About 23 hours using the app
November 22, 2023

Using the app - Vashu Bhatt helped on chatwizz call with setting up , very helpful thank you . Based in UK.

bagcycle
United Kingdom
About 22 hours using the app
Edited May 2, 2023

Nice product, good help desk. The only problem is need little bit coding. I just installed it on my site: https://1salesforce.com/products/master-ceramicist-liu-zemians-work-drawing-sword-zhong-kui-2

1Salesforce
Malaysia
About 12 hours using the app