Reviews (254)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling live auctions on their websites, boosting engagement and sales. They find the interface user-friendly, facilitating easy management of multiple auctions with features like real-time bidding and automatic notifications. The app performs well under heavy loads and integrates smoothly with Shopify. Support is frequently commended for being responsive and helpful in resolving issues, aiding with setup and customizations.

August 14, 2021

I am very happy with the service I received from them. I had a coding problem that was resolved very quick and to my satisfaction.

Daily Auctions
South Africa
26 days using the app
December 10, 2021

Great help! Super fast and simple communication, understood what was needed and helped out ASAP! Thank you for making it easier for me!

Labrum London
United Kingdom
25 days using the app
Webkul Software Pvt Ltd replied February 10, 2022

Seeing that you're having a great experience using the app is the best thing we could ask for! Thanks for choosing and recommending Webkul. - Team Webkul

June 14, 2023

super easy to communicate with and helped me streamline the admin process for setting up my auction.

v? Palette
Australia
23 days using the app
June 28, 2018

This is the very best app if you are seeking an auction experience for your platform. The customer service is 5 stars as well. They respond to every request right away and offer tons of customizations. The Webkul company makes tons of different apps for your company store. I would recommend them all! Absolutely the best!!

Cbd Disti
United States
22 days using the app
February 12, 2020

Downloaded app and asked for help to install code for files. Support was prompt and done exactly what was required. Simple and easy. Next up is do some testing myself, but so far so good :-) and if works like it should I will be back for another review, 5 out of 5!

SUPSHED
New Zealand
22 days using the app
Webkul Software Pvt Ltd replied March 26, 2020

Hi, Thank you for the review.
Glad we were able to help you :)
Looking forward to serve you again in future.

April 28, 2023

So very helpful - once we linked up with their live support team they handled all of our questions, put in a ticket for a change to be handled in the same day and were the best free resource. Highly highly recommend working straight with this team before asking a developer to do any work on the Product Auction app.

Great service.

French Art Shop
France
22 days using the app
July 22, 2022

I used this app really good also support the team well. I assist for help he really helpful of me thank you support team and Product action app

insafpti
Pakistan
20 days using the app
Webkul Software Pvt Ltd replied July 22, 2022

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

June 27, 2022

I have not had the chance to use the app yet but the customer service is wonderful. I contacted support, asked for a one on one meeting, and was talking to Ayush Kansal within the hour. He was able to answer all of my questions, guide me through some of the setup process and went above and beyond to accommodate all of my requests. We will give the app a review once we have the opportunity to run a few auctions.

Throwin Stones
United States
18 days using the app
Webkul Software Pvt Ltd replied June 29, 2022

Thank you for taking out time to leave us this amazing feedback. Much appreciated. Happy selling :) - Team Webkul

June 11, 2021

Excellent customer service setting up the app for my business, great interface and functionality. Highly recommended

Vault Vintage Wholesale
United Kingdom
17 days using the app
April 6, 2023

Awesome support. Very responsive in solving my questions for installing bidding on our website for our brand. Surprised by how configurable the app is. Basically have our own version of Ebay Now.

Bulk Upload is a plus!

Mastah Betta
United States
15 days using the app