Reviews (247)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing auction capabilities on their websites, ideal for selling unique or limited items. It features a user-friendly interface, automated customizable emails, SMTP setup, and allows merchants to manage bids and purchases efficiently. The app integrates smoothly with Shopify, supporting multiple auctions without performance issues. The support team is highly praised for their quick and effective service through live chat, email, and calls, contributing to increased customer engagement and sales through auctions.

November 17, 2020

We've used the app for about two months now with no issues. This week we decided to change our Shopify template from the free version to one of the paid ones. When we made the swap it threw off somethings with the front end of the auctions. I tried to code myself and then sought out help. I was a bit anxious because there is a massive time difference but I was able to schedule an early morning appointment and get it sorted via email within 15/20 minutes.

Bros with Hoes Plant Co
United States
Over 1 year using the app
June 23, 2017

This is the best auction option in the store. I wish there were more functionality options but I have not had any problems with the app as it is designed to work. I was able to overcome the functionality limitations by having Webkul do some custom work. Their custom work is reasonable priced. It is far cheaper to have them customize this existing app to meet your needs then to build something from scratch.

Frontrowmanilow
United States
Over 1 year using the app
August 22, 2018

I am so excited I have found a way to do auctions on my website! Don’t be intimidate by the setup. Just make sure you plan enough time for them to implement it for you if you need help. They respond and work on your tickets very quick. I can had a few questions during my first auction and they fixed it before the auction was over!

I think this app is very user friendly to customers too. I posted all the instructions in the product description and did not even receive one single question from a confused customer! They just jumped in and started bidding. I think they like the automatic bid feature a lot.

It’s been very smooth for me so far! Will be using it often.

Weve Got Ears
United States
Over 1 year using the app
January 5, 2021

I am using this app to explore a new business idea. The software is very easy to use & the team supporting it is amazing. Would highly recommend using this app if you're looking for an auction based solution.

Live Memorabilia
United States
Over 1 year using the app
July 9, 2016

This has been a great product for me. The support was great and specifically Nitika who logged in and configured some settings for me when i couldn't get things working.

I also use their multivendor app which works really well.

Tradeit247
United States
Over 1 year using the app
July 21, 2020

Love it so far! It looks like it will do exactly what we need it to do. Web support was extremely helpful! They put all the codes in for me A+ :)

Corner Store Victoria Online
Canada
Over 1 year using the app
August 25, 2022

Hallo ich habe die App auf cashewrella.de installiert, der Support ist erstklasig, schnell und sher zuvorkommend! Vielen Dank für die perfekte Unterstützung! Viele Grüße Udo

Cashewrella-B2C
Germany
Over 1 year using the app
March 17, 2022

The customer service is amazing! They've helped me through all of the issues I've had. Dealing with the timezone barrier is frustrating, but once we're able to connect I've never had an issue getting anything sorted out!

Nashid Chroma Art and Apparel
Canada
Over 1 year using the app
Webkul Software Pvt Ltd replied March 30, 2022

Seeing that you're having an amazing experience using the app & with support is the best thing we could ask for! Keep growing: ) - Team Webkul

December 7, 2021

Seriously SOLID support. They helped us make sure the app worked flawlessly with our theme. I'd give 6 stars if I could for that...

DH Custom Baits
United States
Over 1 year using the app
January 9, 2023

Webkul has been great in providing regular, helpful support when we've needed it, and they're also working on a number of bespoke developments for us so that our Multi Vendor Marketplace works exactly how we need it to. There are regular updates as they are constantly improving the platform and they're receptive to feedback. I'd highly recommend choosing them!

Jobalots
United Kingdom
About 1 year using the app