Reviews (247)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing auction capabilities on their websites, ideal for selling unique or limited items. It features a user-friendly interface, automated customizable emails, SMTP setup, and allows merchants to manage bids and purchases efficiently. The app integrates smoothly with Shopify, supporting multiple auctions without performance issues. The support team is highly praised for their quick and effective service through live chat, email, and calls, contributing to increased customer engagement and sales through auctions.

October 10, 2018

Got set up relatively easy, but struggled with getting a couple of bits to work with my theme (not a shopify supplied one). Support sorted the issue completely within 48 hours of the ticket being opened, as well as doing some additional tweeks for me. Very happy with the quality of service from support, Heha was very helpful and did a great job.

Lincs Aquatics Ltd
United Kingdom
11 months using the app
April 22, 2021

I select this app to run auction on the website. I love the way it works. Configuration was a bit tricky as some code had to be added. It was easy to schedule an appointment with support to make it work. They did answer all my questions. Highly recommanded

Geek42Collectibles
Canada
11 months using the app
September 6, 2023

Helpful service! At first a bit confuse in installing the codes, but after reaching out for their help, they get it done very quickly!

unica
Singapore
11 months using the app
August 11, 2019

This is a well thought out app that was easy to install due to the concise instructions. Most of the app installs itself with little input needed from the user. We have had excellent response from Neha and the team at Webkul who have worked with us to customize parts of the app to meet our specific needs.

l'art et l'automobile
United States
10 months using the app
October 1, 2020

Still working my way around the app, but the customer service so far has been exemplary. The person who helped me was able to meet my specifications and was very helpful in answering questions.

Ethos Contemporary Art
United States
10 months using the app
December 18, 2017

The customer support for this app is amazing! They configured my front end for free, reply to all of my never-ending emails, and I would highly recommend them!

The Florida Reptile Ranch
United States
10 months using the app
April 4, 2023

Thanks again for your great support.
It's really great.
Vendors are the best at being helpful.
And the auction setup is also helpful.
Easy to understand and detailed settings are another strong point.

Auc.Kingdom
Japan
10 months using the app
Edited May 18, 2021

My interaction with support was excellent. They were able to setup the plugin with the third-party theme with ease and were very kind.

PoA-Music
United States
10 months using the app
December 17, 2018

I have been using this app for a couple of weeks now, the support has been the best i have received from any application on the Shopify App Store.

They are very responsive, friendly and most of all will help you out as much as they possibly can.

I would love to see the app with the Polaris UI for 2019! This would just make the app complete.

Thank you so much guys!!! <3

Steven Brown Art (Online)
United Kingdom
9 months using the app
June 27, 2023

Customer Service was perfect. Sagar was helpful and patient. The instructions are a bit difficult, so call them, they will set everything up for you. I have yet to run our first auction but in terms of getting the app set up and the level of service received... 5 Stars.

TSE Auctions
United States
9 months using the app