Reviews (254)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling live auctions on their websites, boosting engagement and sales. They find the interface user-friendly, facilitating easy management of multiple auctions with features like real-time bidding and automatic notifications. The app performs well under heavy loads and integrates smoothly with Shopify. Support is frequently commended for being responsive and helpful in resolving issues, aiding with setup and customizations.

December 18, 2017

The customer support for this app is amazing! They configured my front end for free, reply to all of my never-ending emails, and I would highly recommend them!

The Florida Reptile Ranch
United States
10 months using the app
April 4, 2023

Thanks again for your great support.
It's really great.
Vendors are the best at being helpful.
And the auction setup is also helpful.
Easy to understand and detailed settings are another strong point.

Auc.Kingdom
Japan
10 months using the app
Edited May 18, 2021

My interaction with support was excellent. They were able to setup the plugin with the third-party theme with ease and were very kind.

PoA-Music
United States
10 months using the app
May 1, 2020

I tried a couple of these and the support these guys gave was the best. They also helped me put the widget on custom product pages and custom collections pages which is HUGE. I think there are some improvements to be made in the general ui/ux area but the app is pretty solid so 4/5!

Edgecomb Potters
United States
9 months using the app
December 17, 2018

I have been using this app for a couple of weeks now, the support has been the best i have received from any application on the Shopify App Store.

They are very responsive, friendly and most of all will help you out as much as they possibly can.

I would love to see the app with the Polaris UI for 2019! This would just make the app complete.

Thank you so much guys!!! <3

Steven Brown Art (Online)
United Kingdom
9 months using the app
June 27, 2023

Customer Service was perfect. Sagar was helpful and patient. The instructions are a bit difficult, so call them, they will set everything up for you. I have yet to run our first auction but in terms of getting the app set up and the level of service received... 5 Stars.

TSE Auctions
United States
9 months using the app
October 14, 2021

I have made my page more useful with this app. Thanks to the Webkul team for their quick and effective support, which is 5 star rating.

Thế giới Hội họa
Vietnam
8 months using the app
August 22, 2023

thank you so much for vashu bhat his help, he was supportive in every way. Good app, I recommend, Support team also good

PEGAI
United States
8 months using the app
September 28, 2020

My first month using the app, and so far the support team have been very accommodating to minor tweaks and changes. Wishing it could be a bit more easily customizable from store's point of view, but great app so far nonetheless. Would recommend.

SYOT! - Situs Jual Beli dan Lelang Mainan Terpercaya
Indonesia
8 months using the app
November 23, 2022

We are organizing several Shopify store and using this app in all of our store.
Most best thing of Webkul is their support. Their support is quick and accurate. They listen to our request and improve the function if possible.
We will keep using this app and app from Webkul.

Fun Portal
Japan
8 months using the app