Fordeer: Product Labels&Badges

Fordeer: Product Labels&Badges

Reviews (104)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to install, intuitive, and reliable. They highlight extensive customization for labels on product and collection pages, including templates, animations, and custom badges. Many use it for preorder and promotional tags that boost product visibility and conversions. The free plan is seen as generous for small and medium stores. Support via live chat is frequently praised as fast, proactive, and helpful with theme conflicts and customizations.

September 2, 2024

Errores constantes y pésimo servicio al cliente.

Muebles América
Chile
6 months using the app
Fordeer Boost replied September 6, 2024

Hello there,

Thank you for taking the time to share your feedback. We understand your disappointment with the recent experience you had with our app.

We apologize for the label display issues you encountered. Our recent updates may have caused some unforeseen problems. We're actively working to resolve these issues and ensure a smoother experience for all users.

We also acknowledge the inconvenience caused by our delayed response due to the Independence Day holiday. We're committed to expanding our support team to provide assistance to customers worldwide, regardless of time zones.

It saddens me to see you leave, as your satisfaction is our top priority. We hope to have another opportunity to serve you and make things right.

Thank you again for your feedback.

Best regards,
Fordeer Team