Reviews (7)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
May 13, 2024

Love the ability to add product-specific FAQs and now separate page FAQs as well! The support team is very responsive and helped me solve an issue easily.

Stuga
United States
Over 2 years using the app
October 23, 2020

All of these 5 stars go for customer support team. One of the most courteous and prompt response that you may imagine. Although product needs some improvement like text should be a little smaller & there should be customization option available in templates like option to put in all the Accordion Heading Horizontally on the top. However, customer support will always be there to help you on any concerns if you get stuck... On top of that, this app is free as of now, which makes it a must try.

ClassyKart
India
Almost 2 years using the app
Squadkin Technologies replied October 23, 2020

Hey,
Thank you so much for your love and support.

December 3, 2020

It was really simple to setup my FAQ, update, and categorize over time. The display and function of the FAQ on the page is intuitive and seamless. Well worth the minimal monthly cost for this app and I highly recommend it for anyone who desire basic FAQ integration for their store.

Cum Solo Toys
United States
2 months using the app
Squadkin Technologies replied January 6, 2023

Thank you so much for your feedback, It means a lot for our app.

October 30, 2020

Gotta love the simplicity! Exactly what I was looking for, a simple, straight to the point FAQ page. Easy to use and super clean. Above all a super helpful and prompt support team.

The Bohemian
United Arab Emirates
12 days using the app
Squadkin Technologies replied January 6, 2023

Thank you so much for your feedback, It means a lot for our app.

August 7, 2021

Great app, very easy to use.
support from the team was really quick and very helpful in setting few things up and running. thanks

ayurchemstore
India
4 days using the app
Squadkin Technologies replied January 6, 2023

Thank you so much for your feedback, It means a lot for our app.

Edited November 11, 2020

There is a big bug! Whenever you will change one FAQ question answer, all of the questions ans content will change! Very disgusted & it causes my $500 loss! There are no customer support at all. Don't waste your time until they fix this bug!

Skin Angel
United States
19 days using the app
Squadkin Technologies replied October 25, 2020

Hello,
sorry for your issue, but there is no any kind of bug in our app, our app is working in more than 100 stores, and also well tested by the Quality Checker team, and tested by Shopify partner's tester. And about our support, you can read our merchant's review, and there is no support mail from you, but if there is any issue so please let us know we would love to help you any time.

Thanks and Love

October 27, 2021

Every customer has questions before buying a product. This App helps me a lot to answer typical questions from customers. It provides more legitability and trust.

Dein Grinder
Germany
1 minute using the app
Squadkin Technologies replied January 6, 2023

Thank you so much for your feedback, It means a lot for our app.