Reviews (246)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website aesthetics with customizable icons that boost customer confidence and potentially increase conversion rates. It's praised for its ease of use, requiring no technical skills for icon customization and integration, while maintaining website speed and compatibility. Merchants also appreciate the efficient and responsive customer support, which ensures minimal downtime and enhances user satisfaction.

November 28, 2024

I'm not happy. First, I wanted to free version so that I can try it out. Once I started to work with this app, I had to purchase it so that I can us it. That means that you are misleading customers by saying there is a "Free Plan Available" when there is NOT.

Now that I purchased a plan, there are NO instructions on how to place the icons so for a person like me, I have to HIRE a computer ...

Captured by Radiance Inc.
Canada
1 day using the app
April 1, 2024

does not work

deepvibe
Estonia
2 days using the app
PreviewX replied June 4, 2024

Hello Deppvibe,

We really appreciate your review! We tried reaching out to you multiple times. Could you please reply? We strive to provide the best possible experience.

Our ...

January 22, 2024

I cant publish may Icon Block

Picks Empire
India
4 months using the app
PreviewX replied June 4, 2024

Hello Picks Empire,

Thank you for your review! We strive to provide fast and efficient support. We tried reaching out to you multiple times without success.

Could you please ...

July 9, 2021

Support is not replying to my questions. The app is not working on the website... Not recommended. I'm Still waiting for a refund

Simplace
Netherlands
3 days using the app
PreviewX replied July 19, 2021

I'm really sorry for inconvenience and glad we sorted it out!

Edited July 7, 2021

Not a good app at all.. They dont answer any support questions. Its impossible to add the snippets on the product page. Update:
I have sent you multiple emails. No answer.. what an absolute joke

chugger-no
Norway
1 day using the app
PreviewX replied July 7, 2021

Hello,

Sorry for inconvenience. Could you please reach out to us at info@kachingappz.com

I'm sure we will sort this out in no time.

August 23, 2023

It is not displaying anywhere. I tried to use Custom Liquids, via the "Apps Section" in Shopify while using the Block # (for theme blocks) etc.! Nothing worked.

NUME Health
Germany
27 minutes using the app
PreviewX replied November 1, 2023

Hello NUME Health,

We're sorry to hear that you've encountered difficulties with our app. Your feedback is important to us, and we're committed to assisting you in resolving ...