Reviews (124)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product page visuals with features like responsive image carousels, video integration, and zoom and slideshow capabilities, which help improve customer experience and sales conversions. They appreciate its ability to optimize image loading times and its seamless integration with Shopify themes with minimal coding required. The support team is also praised for being responsive and accommodating to customization requests, enhancing the app's performance on mobile devices and its adaptability to various merchant needs.

Edited May 4, 2023

BE CAREFUL!! This App broke our entire Store!!

We tried to get this app to work but it is constantly breaking our website. We paid for a few months and now had to uninstall it to avoid further damage

BIG MAX Golf
Austria
3 months using the app
Gravity Software replied May 4, 2023

Hi,

I tried to find email from you but it looks we didn't get any support ticket from you. In case of any issues it's enough to disable the app and let us know about the issue. We resolve tickets quickly. We think that cooperation is the key here that benefits everyone. Please let us know what was the issue as the client satisfaction is the most important thing for us. Please consider updating the review as we didn't even had a chance to help you.

Kind regards,
Magda

February 5, 2022

Toujours un message d'erreur qui s'affiche. Donne une mauvaise présentation de mes produits et impossible de faire quelconque modification.

VINCI-AART
France
About 2 months using the app
Gravity Software replied February 6, 2022

Thank you for your review. As far as I can see the application charge hasn't been approved and the app wasn't even activated for your store. In your message you mentioned that the application gives a bad presentation of your products. The app wasn't even activated for your store so it didn't work with your product pages at all. We can check the problem with the error reported. If you are still interested in using the app please install it again and contact our support team at info@gravitysoftware.co.uk . We will do our best to help you to set up the app.

February 6, 2020

Bad & poor app they charge me even I uninstalled it from my store.
they have no option to unsubscribe.

gadgetlava
United States
About 2 months using the app
Gravity Software replied February 6, 2020

We don't charge our users after they uninstall the app. It's not even possible because in Shopify all application charges are automatically cancelled at the time when the app gets uninstalled. It's a FAKE REVIEW left by our competitors. The store https://gadgetlavas.myshopify.com doesn't even exist any more.