Reviews (198)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this free, user-friendly app for its seamless functionality and exceptional customer support. It's particularly beneficial for new businesses due to its easy installation and navigation. The app integrates smoothly with Shopify, supports easy import of reviews from other platforms, and works well with custom themes. Its live chat feature provides immediate support, praised for its prompt and efficient service. The app not only enhances the look and functionality of stores but also supports offline transactions, allowing customers to leave reviews.

March 21, 2024

I'm not enjoying using this app at all. I asked a question on Live Chat and didn't get an answer. I set it to get an email when a customer reviews a product, the emails don't arrive. Today the app won't even load. There is an issue where some of my reviews are showing as Pending PII, it looks awful on my website and I can't get an answer from them on how to sort this. I'm thinking of deleting this app but I don't want to lose the reviews I've got. Could someone please get in touch with me?

The Good Soap - Let's Go Back To The Bar
United Kingdom
2 months using the app
MyAppGurus replied March 26, 2024

We're truly sorry for the inconvenience and frustration you've experienced. We're actively working to improve our customer service and ensure every inquiry receives the attention it deserves. Please give us another chance to assist you—we're committed to making things right.

Regards,
MyAppGurus Team