Product Reviews MyAppGurus , 192 reviews

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
    161
  • 8% of ratings are 4 stars
    15
  • 2% of ratings are 3 stars
    3
  • 1% of ratings are 2 stars
    1
  • 6% of ratings are 1 stars
    12
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation, user-friendly interface, and seamless integration with Shopify stores. It's praised for its robust features such as offline transaction reviews, live chat support, and the ability to import reviews from other platforms. The app allows customization to match the store's theme and supports multiple languages. It's noted to enhance store credibility, increase customer engagement, and boost sales. The customer service is efficient and prompt, with representatives receiving commendations for their outstanding service and problem-solving abilities.

March 21, 2024

I'm not enjoying using this app at all. I asked a question on Live Chat and didn't get an answer. I set it to get an email when a customer reviews a product, the emails don't arrive. Today the app won't even load. There is an issue where some of my reviews are showing as Pending PII, it looks awful on my website and I can't get an answer from them on how to sort this. I'm thinking of deleting this app but I don't want to lose the reviews I've got. Could someone please get in touch with me?

The Good Soap - Let's Go Back To The Bar
United Kingdom
2 months using the app
MyAppGurus replied March 26, 2024

We're truly sorry for the inconvenience and frustration you've experienced. We're actively working to improve our customer service and ensure every inquiry receives the attention it deserves. Please give us another chance to assist you—we're committed to making things right.

Regards,
MyAppGurus Team

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