Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting store credibility and increasing sales, praising its intuitive interface and ability to send review requests post-purchase. It also allows for easy customization and importing reviews from other platforms. The customer support, particularly from staff members Ajay Sikarwar, Ashu, and Dhruv, is noted for being responsive and effective in providing personalized solutions. Merchants appreciate the app's reliability and its professional impact on e-commerce operations.
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This app sucks and is a complete waste of time. The customer service is horrible. I have sent it 4 inquires for someone to help but no response. I finally got 1 response sending me the same instructions posted on their app which clearly is no help. DON'T INSTALL THIS APP!
We're truly sorry for the inconvenience and frustration you've experienced. We're actively working to improve our customer service and ensure every inquiry receives the attention it deserves. Please give us another chance to assist you—we're committed to making things right.
Regards,
MyAppGurus Team
rien en Français un galère
We appreciate your feedback and would like to express our sincere apologies for any inconvenience you may have encountered while using our product review app. We have carefully reviewed your comment, and it appears there might be a misunderstanding regarding language support.
Could you please share your specific requirements with us so that we can assist you more effectively?
Once again, We apologize for any inconvenience this may have caused.
App ONLY supports english language at least for the whole E-Mail processing feature. It's not possible to customize or translate those Request Review E-Mails. AppStore says otherwise to that's not an accurate description.
We're truly sorry for the inconvenience and frustration you've experienced. We can understand how difficult it could be for you. Please give us another chance to assist you—we're committed to making things right and requesting you contact us via live chat or mail us at support@myappgurus.com
Regards,
MyAppGurus Team
No import/export functions whatsoever. No ability to change review date. Dates are not even implemented.
We deeply regret the inconvenience and frustration you've encountered. We acknowledge the importance of the date field for reviews during import. Please grant us another opportunity to address your concerns. We are dedicated to rectifying the situation and urge you to reach out to us through live chat or via email at support@myappgurus.com.
Best regards,
MyAppGurus Team