Promer AI Ads Creative/Meta Ad

Promer AI Ads Creative/Meta Ad

Reviews (24)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
April 3, 2026

Promer App is great, save us a lot of time and energy to generate nice posters and Ads for our bathroom products. Even much better for all designers we had before, AI really helps a lot in future business and also in this fast content century. Good chance for small brands who have good products and nice concept to compete with big potatoes in the market.
And I was contacting with Julie and Ricky, they really helps me a lot in setting up the apps.

INFINITE BATH
Hong Kong SAR
27 days using the app
Promer replied April 6, 2026

Hi there,

Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear that Promer has been helping you save time and energy while creating high-quality posters and ads for your products. It’s especially rewarding to know that the app is supporting your growth and helping you stay competitive in such a fast-moving content landscape.

We also really appreciate your kind words about our team, it means a lot to know that the support you received made the setup process smoother and more effective for you.

Your feedback is incredibly valuable to us, and it motivates us to keep improving and building even better tools for businesses like yours.

If you ever have any questions or need further assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help.

Warm regards,
Promer Team

January 29, 2026

This app is great! I did run into some issues when generating my first ad. The AI magic kept misspelling words. I contacted customer support and WOW they were the best I have ever had using Shopify apps. I dealt with both Ricky and Julie. They revised my creative to be exactly what I wanted. Not only did they fix the misspelled words, but they adjusted positioning and font colors for me. They worked hard to get it just right. I felt like I had a team behind me helping me make my ads perfect. I would absolutely recommend the app. I would give it 10 stars if I could.

Little Paws
United States
5 days using the app
Promer replied January 29, 2026

Hi there,

Thank you so much for your incredibly thoughtful and detailed review! We’re truly grateful for your kind words and are delighted to hear that, even after running into some initial challenges, you had such a positive experience with our app and support team.

It means a lot to us to know that our team was able to step in, carefully refine your creative, and make sure everything from spelling to layout and colors was exactly how you envisioned it. Our goal is always to make you feel supported every step of the way, so hearing that you felt like you had a team behind you is especially rewarding.

Thank you again for your trust, recommendation, and amazing encouragement. If you ever need anything or have ideas to share, don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help.

Warm regards,
Promer Team

March 31, 2026

I had a very positive experience, and he had a lot of knowledge. It gave me a lot of ideas for my store. I liked the app and it will make advertising my products much easier.

Casual Fit Clothes
United States
4 days using the app
Promer replied March 31, 2026

Hi there,

Thank you so much for your kind and thoughtful review! We’re delighted to hear that you had such a positive experience and that the session provided you with valuable ideas for your store.

It’s great to know that you’re enjoying the app and that it’s helping make advertising your products easier, that’s exactly what we aim for. Your feedback truly motivates our team to keep improving and delivering even more value.

If you have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help.

Warm regards,
Promer Team

January 12, 2026

Nothing but praise for these guys, I had an issue with billing an they were onto it straight away and sorted it straight away. Will be using in the future for sure

Matt's random items
Australia
About 1 month using the app
Promer replied January 12, 2026

Hi there,

Thank you so much for your kind words! We’re glad to hear that our team was able to quickly resolve your billing issue and provide a smooth experience. Your feedback means a lot to us and motivates our team to continue delivering fast and reliable support.

We’re excited to have you using Promer AI in the future! If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io
. We’re always happy to help.

Warm regards,
Promer Team

January 23, 2026

Its a wonderful app, i just got the meeting with Ricky, he helped me to explore all the features and we tried all. I will definitely recommend to others. love this App.

Thanks

Purely Homemade
Canada
3 days using the app
Promer replied January 26, 2026

Hi there,

Thank you so much for your kind words and for sharing your experience! We’re really happy to hear that you had a great session with our agent and that he was able to help you explore and try out all the features.

Your recommendation truly means a lot to our team, and we’re so glad you’re enjoying the app. If you ever need anything or want to explore more use cases, we’re always here to help.

If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io . We’re always here and happy to help.

Thanks again for your support, we really appreciate it!

Kind regards,
Promer team

March 25, 2026

This app is amazing, it saves a lot of time. I really enjoy using it.

BureiKids
Lithuania
About 12 hours using the app
Promer replied March 25, 2026

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that it’s helping you save time, that’s exactly what we aim for.

If you have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io
. We’re always here and happy to help.

Warm regards,
Promer Team

October 29, 2025

I ran into a slight issue with ad generation, I reached out to Promer support and quickly received a response from Julie, who in turn forwarded the issue to Ricky. The issue was fixed in a timely manner. Very pleased with their quick responses and how they focus on immediately resolving issues that come about. I highly recommend this app.

DAVERRI FASHIONS
United States
About 11 hours using the app
Promer replied October 29, 2025

Hi there,

Thank you so much for taking the time to share your experience! We’re so glad to hear that our team was able to assist you promptly and get the issue resolved in a timely manner. Your kind words about our support and responsiveness truly mean a lot to us.

We’re committed to providing a smooth and reliable experience for all our users, and it’s wonderful to know that you’re satisfied with both the app and our service. Your recommendation is greatly appreciated and motivates our team to keep improving.

If you ever have any questions or need further assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io ,we’re always happy to help!

Warm regards,
Promer Team

January 25, 2026

Cant even generate anything...goodluck with this garbage

CasutaMea
Romania
About 9 hours using the app
Promer replied January 25, 2026

Hi there,

We’re truly sorry for the frustration and disappointment this experience caused. We understand how discouraging it is to run into an error when you’re expecting the app to work, and we take responsibility for that.

After carefully reviewing the situation, we found that the issue occurred during the ad creation step while the AI was analyzing the product. In some cases, when the product content or language isn’t fully supported yet, the system may fail to process the image properly and result in the error you saw. This is something we’re actively working to improve.

We’ve reached out to you via email to explain what happened and to help with a clear solution or workaround so you can continue without running into the same issue again. Please feel free to check your inbox (and spam folder, just in case). We’d genuinely appreciate the chance to assist and make this right for you.

Thank you for taking the time to share your feedback. It helps us improve not just for you, but for everyone using the app.

All the best,
Promer team

April 1, 2026

Excellent Experience with the Propmer App to craete the Ad Creatives.

Safe prod
United Kingdom
About 1 hour using the app
Promer replied April 2, 2026

Hi there,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an excellent experience using Promer to create your ad creatives.

Our goal is to make the process as smooth and effective as possible, so it’s great to know the app is helping you achieve that. Your support truly means a lot to our team.

If you have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help.

Warm regards,
Promer Team

March 26, 2026

Even mee aan het experimenteren . Maar ziet er veel belovend uit voor een nieuwe app op Spotify . Support is ook heel erg behulpzaam. Vier sterren is omdat ik nog heel veel van de app moet leren ontdekken ..

Fans Geek Store
Belgium
About 2 hours using the app
Promer replied March 26, 2026

Hi there,

Thank you so much for your kind and thoughtful review. It truly means a lot to us that you’re taking the time to explore the app and share your first impressions. We’re really happy to hear that it looks promising and that our support team has been helpful so far.

We completely understand that it takes time to fully discover everything, and we’re excited for you to continue exploring. Our goal is to make sure you have the best possible experience as you dive deeper into the app.

If there’s anything you need along the way, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io, we’re always here and happy to help.

We truly hope that as you continue using the app, you’ll feel even more satisfied with the experience and that it earns a full 5-star from you. Your support means a great deal to our team. 💙

Warm regards,
Promer Team