Protectify Shipping Protection
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
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Free plan available. Free trial available.
- Rating
- 5.0 (7)
- Developer
- Protectify
Featured images gallery
Upsell shipping protection, also called shipping insurance, in your cart. You keep all the fees.
Offer shipping protection, also called shipping insurance or package protection, as an upsell in the cart, cart drawer, or at checkout on Shopify Plus. You keep all the fees. When a package is lost, stolen, or damaged, customers who chose protection know what to expect, so there is less back-and-forth. Set a flat fee, a percentage, or fees by cart value range, and exclude products. Track protected orders, fees, refunds, and net earnings. No theme code needed. Protectify is not an insurer.
- Add a shipping protection upsell to your cart and keep all the fees you collect
- Less back-and-forth with customers over lost, stolen, or damaged packages
- Set a flat fee, a percentage, or fees by cart value range, and exclude products
- See protected orders, fees collected, refunds, and net earnings in a dashboard
- Cart and checkout widget (checkout: Shopify Plus). No theme code. Multi-currency
Languages
English, Chinese (Simplified), Japanese, French, Italian, German, Spanish, and Portuguese (Brazil)
Works with
- Checkout
- Shopify Admin
- Cj dropshipping
- Dropshipman dropshipping
- Dsers AliExpress dropshipping
- Spocket: US & EU Dropshipping
- Zendrop ‑ Dropshipping & POD
- Zopi dropshipping
Categories
Customization
Offers and recommendations
Coverage type
Opt-in experience
Claims management
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 20 protected orders / month
- 1 Market
- Cart Protection Widget
- Basic Pricing Rules
- Multilingual app dashboard
- Protected order fulfillment rules
- Basic support
Basic
$29 / month
or $300/year and save 14%
Features
- 1,000 protected orders / month
- 2 Markets
- Custom Protection Icon
- Product Exclusions
- Multi-Currency Compatibility
- Theme compatibility support
- Protected order fulfillment rules
- Standard support
7-day free trial
Pro
$99 / month
or $996/year and save 16%
Features
- 10,000 protected orders / month
- 5 Markets
- Cart Protection Widget
- Checkout Protection Widget
- Custom Protection Icon
- Product Exclusions
- Multi-Currency Compatibility
- VIP support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (7)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Really happy with how straightforward this app is. Setup was quick, and I was able to add shipping protection to the cart without touching any code. I also like that the widget can be customized to fit the store instead of looking like a random third-party add-on. It gives customers extra peace of mind while also helping us reduce the headache around lost or damaged orders. The controls for setting pricing and tracking protected orders are useful too. Overall, it’s a simple solution that adds real value without making the shopping experience more complicated.
Thank you! Let us know if you ever need anything.
Just started using this on my phone case store. Easy to set up, no headaches.
Support is the real reason I'm writing this — quick replies, actual answers.
Too early to judge the revenue impact, we're new and haven't had enough volume yet. Will update later.
Would love to see a claim page for customers down the line, like other apps have.
Thanks for your review.
We’ve been using this app for our store and it has been a really good addition. Setup was simple, and it did not take long to get the shipping protection showing the way we wanted. I like that we can keep the protection fees ourselves instead of sending that money to a third party.
The support team has also been great. Whenever I had a question, they replied quickly and helped me sort things out without making it complicated.
Thank you! Let us know if you ever need anything.
Support
App support provided by Protectify.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store, Shopify admin, other data
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View customers
Customer data
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Edit products
Products, collections
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Edit orders
All order history for the last 60 days, assigned fulfillment, merchant managed fulfillment, third-party fulfillment
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Edit Online Store
Theme
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Edit Shopify admin
Files
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Edit other data
Publications of products on sales channels, Shopify Markets settings
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