Reviews (15)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 26, 2024

Really great app, the team is also super responsive to any questions. Definitely suggest using the app!

Keebos
United States
8 months using the app
September 9, 2024

ProtectMyOrder is a lucrative stream of income for my business. In the past year it has generated £10-15K in profit with an average opt-in of 45%.

The support is excellent and the team set it all up.

I highly recommend this app.

www.pet-tags.co.uk
United Kingdom
About 1 year using the app
September 2, 2024

The ProtectMyOrder app is excellent for boosting your profit margins. The team was outstanding in setting everything up for us, and the developers have a deep understanding of both your store and their app, ensuring it functions seamlessly in every context. We've experienced a significant revenue increase, with zero customer complaints about the app. We highly recommend it.

motocross4u
United Kingdom
2 months using the app
July 7, 2024

Fantastic customer service and IT team at Protect My Order. Excellent response times to inquiries. They handled the installation for me and made sure everything worked perfectly before launch. Seamless integration, increased customer confidence, and a way to help offset the ever-rising costs of shipping and insurance.

Dawson Knives
United States
5 months using the app
February 8, 2024

I made the change over to PMO and instantly noticed customers feeling more secure with their purchase. With the other shipment protection apps out there, PMO seems to be the only one that the merchant is entitled to a portion of the revenue as well. Instant increase in aov and a super simple setup.

Benji Ball
United States
6 months using the app
January 23, 2024

The ProtectMyOrder app is really good to increase your margins. . The team were excellent at getting everything setup for us, and developers have a great understanding of your store and their own app to ensure it works in all contexts. We've been seeing a strong increase in revenue, as well as zero complaints from customers about the app, so we would 100% recommend this app.

Mystery Football
United Kingdom
4 months using the app
January 25, 2024

Came across this app through Shopify App Store Research Panel - Was pleasantly surprised by finding an app that solved our issue of securing customer deliveries. From the moment it was installed (took less than 5 minutes) customers were engaging with it and adding it to their cart. Couldn't be happier. 5* all the way!

Sutsu
United Kingdom
17 days using the app
July 10, 2023

Extremely good app to help increase margins. The team were excellent at getting everything setup for us (as our theme didn't work out the box). Idries and the team resolved everything perfectly and we've been seeing a nice increase in revenue, as well as zero complaints from customers about the app. I was sceptical at first but the results speak for themselves.

Highly recommend!

Rival Hockey
United Kingdom
Over 1 year using the app
ProtectMyOrder replied July 13, 2023

Thanks for such a great review!

August 11, 2023

We instantly started using Protect My Order and made the change from a company similar to Route, where they just take your money and don't protect the money.

INCREASED AOV overnight by $.80

The merchant should always be entitled to a majority of the money on the protection.

Easy set up ~ sub 5 minutes. I don't usually make reviews, but highly recommend.

crossnet-europe
Netherlands
11 months using the app
ProtectMyOrder replied August 24, 2023

Thank you so much! Glad you made the switch and happy to hear the results have been positive. Let us know if we can help with anything

June 22, 2023

So easy to set up and great for additional revenue. Also has quick and friendly support when needed!

Ralph's Orchard
United Kingdom
7 months using the app
ProtectMyOrder replied June 27, 2023

Thank you for your review, much appreciated 🙏