Reviews (121)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing vendor management and consignment processes, noting its user-friendly interface and essential features like real-time sales reporting and easy commission setup. The integration with payment platforms such as PayPal and Stripe is particularly appreciated. Support is responsive, offering personalized assistance and regular updates that incorporate merchant feedback, effectively reducing administrative burdens and improving vendor relations.

Edited March 15, 2021

Extremely well though out app and unparalleled customer support from Kriang. I've been in business for 16 years and rarely came across this level of service. Tried and compared all the other apps in the marketplace for multi-vendor order fulfillment, commissions and payout... Don't waste your time like I did, get this one! It combines all the best features and then some for just a fraction of the price of its competing apps. Feels like a steal...

Tasty's Pizza
Canada
2 months using the app
November 14, 2023

I couldn't be more thrilled with my experience using Puppet Vendors, the fantastic multi-vendor app on Shopify! First and foremost, their customer service is nothing short of exceptional, earning a solid 5-star rating from me. Whenever I've had questions or needed assistance, their team has been incredibly responsive and helpful.

Mealprep.nl
Netherlands
2 months using the app
July 9, 2021

I use Vendor Puppets to keep track of vendor sales on consignment and it is EVERYTHING you can ask for. Navigation is very easy and each page design is clear and user friendly. Kriang is such a kind and helpful person. He always addresses any questions or concerns that I have within 12 hours or less. I highly recommend this app if you're looking for something helpful, easy and worth it!

Pamana Plantas
United States
About 2 months using the app
February 6, 2021

We are working with many vendors on consignments and looked for a easy solution while giving the vendors the option of viewing their sales. Puppet Vendor is absolute excellent and stunning and the customer service the best I had so far. I suggest to show thumb mails of the vendors sales and the update this feature within a few days for free. If you are looking for a great and reasonable app which works and have a outstanding customer service this should be your choice. We have more than 10.000 articles from >20 vendors and this just works perfect ! A very happy customer ! Markus

brandesautographs.com
Switzerland
About 2 months using the app
April 26, 2023

The app has everything you need and the developers are available 24/7 + always accommodate users! Nothing to complain about!

MAKIZ
Germany
About 1 month using the app
Edited March 28, 2023

Great platform and even greater is my customer service experience. It's a 10/10 for me and i would highly recommend.

LokalMarket
Australia
About 1 month using the app
June 26, 2023

Love the app and love the PuppetVendor team! They are always quick to respond if I have an issue and fix them so quickly! The app is super easy to use and its so nice letting my vendors manage all their own inventory! Highly recommend this app!

Roommate Collective
United States
About 1 month using the app
October 13, 2023

DO IT!!! Service is nothing but 5 stars, Martin helped me with a problem and even took the time to explain with a video how to help with my issue. It was so very refreshing to deal with an actual person and not an automated system!! Thank you Martin!!!!

The Muscadine Vine
United States
About 1 month using the app
April 13, 2021

As a consignment store operating on a commission sales basis in a physical space and online, with 100 vendors to manage, we have quite a lot of admin. Tons of admin! Puppet Vendors has just saved me days of admin when I could be doing other work. It's easy to use, with instructional videos and tips. The best thing has been Kriang's online chatbox support. Extremely helpful and friendly.

Neighbourhood Store
United Kingdom
About 1 month using the app
October 3, 2023

Perfect application for calculating commissions for each seller. The strong point is certainly the customer service which within a few hours, if not a few minutes, always manages to help us and find a solution to everything! Highly recommend!

Mymrch
Italy
About 1 month using the app