Reviews (122)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing vendor management and consignment processes, noting its user-friendly interface and essential features like real-time sales reporting and easy commission setup. The integration with payment platforms such as PayPal and Stripe is particularly appreciated. Support is responsive, offering personalized assistance and regular updates that incorporate merchant feedback, effectively reducing administrative burdens and improving vendor relations.

January 17, 2022

Great app. Replaced our old vendor app and it's a million times better. The team is also very attentive and helpful when problems arise. Thank you!

Defining
United States
9 months using the app
July 13, 2021

Great app, it works perfectly. Kriang is very helpful he answer our questions promptly. I highly recommend it.

Inamaya
France
8 months using the app
August 14, 2023

A very attentive and very high level team. They are very applied in their work. I asked them to integrate an option to be able to publish the products of the other sellers in different sales channels, and they knew how to respond by programming the option in a short period of time. Its application works excellent. I recommend it 100%

Kikands
Andorra
8 months using the app
Edited February 24, 2021

I really like the PuppetVendors app, customer support is very friendly and active. I'm Excited for when the integrated vendor payout option is released!

The DIY Collective
Canada
8 months using the app
November 26, 2020

Absolutely love this app and is perfect for our business. The customer support from Kriang and his team is outstanding and they are always happy to help or take on suggestions.

The Lens Collective
Australia
8 months using the app
August 8, 2020

I have absolutely nothing bad to say about this program. Yes, it is a newer program, BUT, I've tried the others, and they are so difficult to use...They had too many features that weren't necessary, and this program just works! I had a ton of questions, but they made me a custom screen shot video, and answered them all. I felt so good about it, that I upgraded to the enterprise level while doing a live design meeting with their support. Speaking of support, you won't find much better support. They were even willing to reschedule a few times because my daughter fell ill, and worked around my schedule. They stayed up until almost 1:00 a.m. their time, and helped me through getting everything started! Thank you so much! I will come back and edit this once I have used it more, but so far, so good. Looking forward to the new and upcoming features!!!

MSC Fundraising
United States
8 months using the app
August 12, 2022

We are so thrilled we found the Puppet Vendors App. There was no other app on the market we could find that does everything that Puppet Vendors does. We needed something that would cater for a marketplace structure with multiple vendors. Puppet Vendors will help streamline notifying our Vendors when we receive an order through our online store whilst also managing the commission/payout process. There is so much else that this app offers. Martin is so helpful and really takes the time to explain the ins and outs of the app. He wants to make sure that the app is tailored to cover a range of different situations. We love that they are always trying to improve the app and are happy to customise features to suit individual business needs. We feel we hit the jackpot when we discovered this app!

BushExchange
Australia
8 months using the app
March 17, 2023

Incredible app and team here at PuppetVendors. First off, the dashboards are so clean and easy to navigate for both Admin and Vendor. Customizations for your unique vendor portal are wonderful and the additional tools and settings really help make your use of the dashboard however you want. The team is also happy to help and very quick to respond. 12/10 would recommend!

Hot Poppy
United States
8 months using the app
February 18, 2022

I had some questions regarding the functionality and additional features for my marketplace. I received an email and calls from Martin, he was so helpful and let me know about the upcoming features and how they can better support my business model. Great service and follow up! Martin is amazing! Very knowledgeable!

My Posh Desi Closet
United States
7 months using the app
October 12, 2020

This app is absolutely amazing and the team are super helpful! We have been using for just over a week and it's allowed us to launch an entire marketplace for over 50 vendors to manage and receive their own sale notifications. It's saved us a huge amount of time, and it was so easy to set up. Lots of new features coming too, it's a pleasure to use and I wouldn't hesitate to recommend it!

ExcludedUK Marketplace
United Kingdom
7 months using the app