Reviews (37)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
June 30, 2025

Do not rate the app, used 3 times now for 3 new collections and every time I have issues. The chat button doesnt ever work either. I can never release the goods so I take payments to late.. I have to do it on the shopify end and not the app end, which your not meant to do but never works or loads otherwise. Dont recommend I wont be using again

Sundé
United Kingdom
11 months using the app
August 12, 2025

Easy to install and super helpfull support from Zach who helped me get my head around the process. Its worked for my brand so far !!! xx

NAIA Beach
United Kingdom
About 2 months using the app
February 27, 2025

The best pre-order app. Incredible development help too. This is so simple to use and takes about 2 minutes to get set up. Couldn't more highly recommend. So easy to to change ship dates. Purple dot does all the hard work for you

Liberare
United States
About 2 years using the app
July 24, 2024

Easy to use, exactly what I needed to accept pre-orders on my website! Customer service is very helpful and helped me sort out my expected ship dates too!

Next-Step Stool
United States
Over 1 year using the app
May 29, 2023

The app works great, continuous improvements are being made and support is instant and very helpful.

OYUNA
United Kingdom
12 months using the app
December 26, 2023

We love Purple Dot. Could not recommend this App enough. It does everything we need it to and our customers just love it. It seamlessly works with Shopify holding all our pre-orders until stock arrives. Their team support is off the charts....

Baking Steel ®
United States
9 months using the app
April 27, 2024

perfect

HF Sportswear
United Kingdom
8 months using the app
May 23, 2023

Great customer service from this app, we had a technical issue and they ran me through step by step and also took over where I couldn't to resolve the issue. A great tool for pre-order.

Rare London
United Kingdom
6 months using the app
Edited March 8, 2023

This app has served us well for taking pre-orders and the customer support has been amazing whenever we've had an issue. Only recommendation for improvement would be an easier way to transition a product from pre-order to regular orders such as transferring the remaining pre-order inventory to available inventory. Right now, I have to make those changes manually (and remember to do it).

Going Twice
United States
5 months using the app
November 12, 2022

We've been searching for a solution to do pre-orders. The purple dot team is absolutely amazing. We've launched a number of products, and we've saved so much resources from not over producing. Amazing idea, fantastic execution. Highly highly recommend.

Marsatta Chocolate
United States
5 months using the app
Purple Dot replied January 4, 2023

Thanks for the amazing feedback. We appreciate you!