Puco Sections: Theme Sections
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (247)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing store design and boosting conversion rates, praising its cost-effective free and paid options. It features customizable, easy-to-use sections that integrate well with Shopify themes and work smoothly across devices. The drag-and-drop functionality is user-friendly and doesn't slow down the store. Customer support is also commended for their quick and effective personalized assistance.
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This is the best section building app I have tried. I wish I found it earlier! The library of available sections is plentiful and they are easy to install and configure. On top of that, the customer service is excellent. I have been responded to every time I made contact for help. Overall, this is pretty much all you need to easily build your website.
Uninstalled yet they still charge me
Dear ORNAMOJIS store,
I'm Rio, founder of Puco Sections.
I just received a notification about your 1-star review. Shopify kept it for 24 hours since you submitted the review, then forwarded it to me. Please give me 1 minute to come up with a solution and explain this in more detail.
Like 10,000 other apps at Shopify, the monthly payment management system is 100% provided by Shopify. They will schedule every 30 days, create bills... this principle is applied to all millions of Shopify stores. And is not managed by Puco.
I checked and found that you uninstalled on January 11, 2025. However, Shopify has billed you monthly from January 1, 2025 to January 31, 2025. Therefore, even though you uninstalled, but you used the app until the 11th of the month, you will still have to pay this monthly bill. Whether you only used it for 1 day, or used it for all 31 days, you will still have to pay the monthly bill. This is Shopify's principle, applied to all 10,000 apps and millions of stores.
Although it is impossible to change this billing principle of Shopify, on Puco's side, I "TOTALLY CAN REFUND" you. Because the money will be transferred to me by Shopify later. Every month, I get dozens of cases similar to yours, and as you can see from the hundreds of reviews, there are no customers with similar cases. Because I will try to discuss the details with them. If the reason is reasonable, I am willing to refund 100%.
In your case, I understand that you uninstalled. I have refunded 100% of the amount you paid for the last month. This amount will be transferred back to Shopify, and transferred to you by SHOpify in the next few hours or days.
Your 1-star review makes me very sad because this is the first 1-star review I have received in the past 4 years. I have checked my support inbox carefully but have not received any messages from you before about this issue.
Please let me know if you have received 100% refund, via my support email: support@puco.io
Rest assured that I'm always here, as I have been for the past 4 years. Look forward to hearing from you soon.
Best regards,
Rio
This site has really lovely sections that help me elevate my site.
Rio offers great, responsive support. I'm glad I found this app!
Wow such a great app! And Rio the app creator goes above and beyond to help and then to suggest a even better section to the one I was using and I didnt even think to use. I highly recommend this app to make your website even greater! Thank you Rio.
A fantastic app with above and beyond service. Thank you!
So happy to have found this app - Customer support is excellent and I am very grateful to Puco. Thank you so much. Definitely a long term customer
Using few blocks from past couple of months. Simple and Easy to use. Vip Support from Rio. Thanks once again.
Brilliant platform. Rio is exceptionally accommodating and understands the challenges and quick turnaround time for his clients. Thank you, incredibly impressed by this service.
LOVE IT ! Thank you Rio for great support! Customer service response was quick and super helpful. I know these beautiful sections will certainly help with my conversion rate. My only regret is not learning about Puco Sections sooner!
Very great app .. The prices are very reasonable .. The quality is high