qikify Checkout Customizer
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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The feature to upsell or sell add-ons, such as gift wrap or cart updates with Shopify native discounts, may be perceived as pushy by some customers. If not carefully implemented, these upsell prompts could annoy customers, especially if they feel pressured into making additional purchases during checkout.
We've just received your feedback on your experience with our app. Regarding your concern, let us clarify it a bit to provide more information:
1. The app only syncs discounts with Shopify when users manually trigger the process by clicking the "Sync Discount" button. This ensures that merchants have full control over their discount updates. We'd like to highlight that if the Sync Discount button has not been clicked, the discount will not be synced to the Product Offer/Add-ons.
2. Effective implementation of Product Offer/Add-ons extension would depend on many factors such as your strategy, how you implement the extension, the promote campaign, etc. We’d be happy to share some real successful cases on how our app has generated revenue for our users to give you more insight into its potential: https://qikify.com/blogs/all-articles/tagged/case-studies
3. The Product Offer and Add-ons are only available in the Shopify Plus store. While your store is a Basic store, we're wondering how you would have experienced these features. We also noticed that you have never contacted our Support Team regarding this concern. Therefore, if you would like to explore more on how to maximize the benefits of Product Offer and Add-ons, we’d love to offer a consultation on the best ways to implement them effectively for your store.
We truly appreciate your feedback and hope for the opportunity to walk you through to avoid any misunderstanding like that.