Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
August 10, 2023

So far so good! Needed help with the install on my theme and they were quick and responsive! Customer service rocks!

Haven Herbs
United States
1 day using the app
Edited February 9, 2021

UPDATE*** They contacted me very quickly and fixed the issues.
The reason it isn't 5 stars is a) turning parts of it on/off needs to be done in the code and not a checkbox to torn on/off and b) a little difficult to understand the settings and some complications in using the collections Issues: 1) Does not work period. a) not showing the graph on the product page and b) not showing the discount in the cart or at checkout.
2) Customer Support -- the only way to reach them is via ticket. I had to create a account with their ticketing software and when I tried to make a ticket discovered that this APP isn't listed as 1 of their apps. I had to tell them I am using a different app.
After creating the ticket, I received an automatic email asking for my shopify admin username and password and that I befriend someone named Mahmud on facebook. I would normally wait for a response before giving a bad review. I will update IF the issues are resolved in a timely fashion. The reason I didn't wait is because their ticket system doesn't support this product of theirs.

Bakers Authority
United States
Over 1 year using the app
October 21, 2021

Great App! It solveed some really specific requirements from my business model! And great customer service!

Mercado del Empaque Colombia
About 1 month using the app