QuickCEP: Live Chat&AI Chatbot
Featured images gallery
Customer Engagement Platform with Live Chat, AI Chatbot, Marketing Automation, CDP, and More.
QuickCEP is designed to improve customer service and boost conversion and sales for e-commerce businesses. Its AI chatbots offer 24/7 assistance and support for customers. The omnichannel live chat can handle messages from live chat, Instagram, Messenger, Email, WhatsApp, and TikTok Shop all in one platform. Additionally, it can track customer behavior in real time for valuable insights. The data from CDP can be segmented and used for targeted marketing campaigns such as EDMs and pop-ups.
- Omnichannel live chat - respond instantly to all messages on one platform.
- Enhance customer interactions with personalized experiences using AI chatbots.
- Easily integrate QuickCEP with your Shopify store in three simple steps.
- Run targeted email marketing and pop-up campaigns for segmented audiences.
- Gain deeper insights into your customers with real-time behavior tracking.
- Highlights
- Works with the latest themes
Languages
English, Chinese (Simplified), Chinese (Traditional), Japanese, and Korean
Categories
Real-time messaging
Automated responses
Customization
Pricing
Free
Free
- For individual sellers
- 100 Messages/mo
- 1 Seat Livechat/Email
- AI Chatbots & AI Copilot Basic
- Automate AI Chatbots Training
- Support GTS
Starter
$49 / month
or $540/year and save 8%
- For small businesses
- 1000 Messages/mo
- 2 Seat Livechat/Email/FB/INS
- AI Chatbots & AI Copilot Basic
- Automate AI Chatbots Training
- Support GTS
Growth
$99 / month
or $1,068/year and save 10%
- For growing business
- 3000 Messages/mo
- 3 Seat Livechat/Email/FB/INS
- AI Chatbots & AI Copilot Basic
- Automate AI Chatbots Training
- Support GTS
Enterprise
$899 / month
or $9,888/year and save 8%
- Unlimited & AI Pro
- Custom Features
- Livechat/Email/FB/INS Unlimited
- Marketing Campaign
- CDP
- Japanese customers: marketing@acrove.co.jp
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (82)
Very powerful sofeware for customer service.
All team members are wonderful!
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
very helpful and good system
The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.
EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.
For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.
If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.
The function is very powerful and quite suitable for our cross-border brand. Multi-channel chat aggregation supports AI reply, has CDP data analysis, and retains customer data for marketing. It is good.
Support
App support provided by QuickCEP.
Resources
Developer
7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG
Launched
January 5, 2022
More apps like this
