Reviews (120)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its efficient synchronization of inventory counts between eBay and Shopify, ideal for high-volume sellers. It offers real-time updates, easy setup, and features like selective syncing, support for multiple currencies, and custom templates. The customer service is particularly praised for its responsiveness, with staff members Omar, Joseph, and Arianne receiving commendations. The availability of live chat and real human assistance is also a significant benefit.
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Amazing app, veru useful and the support I received was incredible, was so nice to talk to a human and get immediate help! Highly reccomend!!
Very happy with the app so far, Joseph was very helpful and patient to help us all the way through the process of syncing, we like the app so far
I was so surprised to actually chat with a live person right off the bat! Joseph was incredibly helpful and well versed in the knowledge. Even though we had technical difficulties to begin, Joseph took control of resolving them for me. I am so thankful for his help and looking forward to using more of their products. Thank Joseph!
Omar was amazing. I had all kinds of errors while trying to sync my products. He was patient and through. He literally saved me from total frustration melt down.
I spoke with Jason. He actually waited until my issue was fixed. Normally, customer service wants to quickly end the chat these days, but I had a really good experience with him. He was patient and stayed until the issue was resolved. I am really satisfied
THEY ARE NOT CHARGING ENOUGH FOR THIS SERVICE!
I am thrilled with this add-on. I have been trying to synchronize our inventory counts between eBay, where we conduct most of our business, and our new Shopify store for weeks. I have tried three major competitors, but none have worked as well as this solution. While other options took hours for each import, this one was able to import and sync both sets of products in under an hour.
Additionally, this solution allows you to choose which marketplace to sync your initial inventory levels from. Other options would always default to using Shopify inventory levels as the primary source, pushing them to eBay. Since we are a high-volume seller on eBay moving to Shopify, this meant I had to wait until the middle of the night when our sales volume was low to export our eBay inventory levels, import them into Shopify (which took an hour), and then resync them with the platforms we were trying to use (which took another hour). Despite all this effort, things still wouldn't work properly.
This add-on has made the entire process much more efficient and effective. Omar was super helpful as well!
Would recommend and support is just brilliant making life so easy.
Omar was was very helpful and friendly. he was able to give me clear answer and solutions to my problems. 5 stars
Excellent support both times I've had a question an actual person on the chat able to resolve for me instantly.
The live OnDemand customer service method is a game changer!
Gasser was very very helpful and knowledgeable.
This application is worth checking out and if you have any issues, Gasser will be there to save the day! Thank you so much Gasser!