Reviews (86)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
December 17, 2021

Prehook has the best quiz-making experience. Other quizzes don't allow you to have as many dynamic answers. Prehook allows us to give the best experience to our customers. Onboarding was simple and the team at Prehook is so nice. They are willing to answer all of your questions.

Bartleby's Coffee
United States
About 1 month using the app
February 9, 2022

Great app that easily integrates with Klaviyo, Postscript and Attentive. Lots of custom buildouts available. A little hard to set up initially but once you do it, you get the hang of it and the team is readily available to provide support. Would definitely recommend!

PerfectDD
United States
About 1 month using the app
Prehook replied February 10, 2022

Thanks so much for using Prehook and sharing your recommendation of Prehook!

Glad to hear that you were able to customize the quiz to fit your needs!

- Gen

August 25, 2021

Great App, awesome support! We have it live on our site and it has given us tons of data to improve our products and customer experience.

UNELEFANTE
Mexico
30 days using the app
Prehook replied August 26, 2021

YES!!! We built Prehook to help merchants capture more customer data to create a better product and customer experience, so thank you very much for sharing your experience!!

- Gen

October 20, 2021

I really like this quiz app - easy to set up - lots of functionality - the support was fabulous - highly recommended!

yogandha
Ireland
28 days using the app
Prehook replied October 29, 2021

Thank you so much for the feedback and review, we are so happy to hear that you like the app. To your continued growth!

- Gen

October 11, 2021

Quizzes are a necessary part of any eCommerce strategy, and Prehook gives all you need to craft the perfect quiz to guide your customers or upsells products from your store. The support is amazing and the guys at Prehook are always available to help and guide you on the best use of the app. Also their newsletter is a gem!

🍔 Mr. Dobelina Buns
Italy
27 days using the app
Prehook replied October 11, 2021

Thank you for the review, Mr. Dobelina! We're thrilled that you're using Prehook to help your marketing strategy, and thank you also for reading our newsletter!

- Gen

September 1, 2021

Where do I even start! I wrote a quiz for my Shopify store and I found the app extremely user friendly. Throughout the entire process I received the most incredible customer service from Gen, he assisted me with every detail and his responses were prompt and highly efficient. Thank you so much for making this process so enjoyable, I would highly recommend this app to anyone!

Feeling Earthy
South Africa
26 days using the app
Prehook replied September 1, 2021

So happy to hear that it was an enjoyable process for you to build out a quiz--thank you for the glowing review! I'm very excited to see how the quiz can help guide customers to the right product as you educate them on Doshas. to your continued success!

- Gen

Edited October 23, 2022

Effective, user-friendly app that's easy to set up and manage (especially for someone who considers themself less than tech-savvy). Gen is extremely responsive and sharp, and the app has helped me elevate and personalize my customers' experience. I would highly recommend Prehook.

Studio Kotton
United States
26 days using the app
Prehook replied October 29, 2021

Thank you for the review and sharing your experience, we're so happy that you are finding Prehook valuable!

- Gen

Edited March 22, 2021

Prehook has been a great way for our customers to stay engaged on our site and find the best products for their specific needs. We love how it can create a great user experience on our site, and help us grow our email list faster. Highly recommend!

SLFMKR
United States
26 days using the app
Prehook replied March 23, 2021

Hey SLFMKR, we built Prehook to help create a personalized user experience for shoppers, so we are thrilled to hear your feedback. thank you for sharing and using Prehook!

- Gen

April 7, 2021

Hands down the best quiz app available to Shopify users — quick setup, very user-friendly, no shortage of quality design templates, and analytics dashboard displays performance metrics cleanly and succinctly. Highly recommend.

7Days Snacks
United States
23 days using the app
Prehook replied April 7, 2021

Thanks for using Prehook, we're very excited to hear that you are finding this a valuable tool!

- Gen

October 21, 2022

Truly happy so far with this app. Gen was super helpful with any questions I had and helped me move forward in set up. This is an amazing way to start to gain direct insight on you customers and what they need/want. Highly recommend

Maddi and Joan
United States
18 days using the app
Prehook replied October 24, 2022

Thank you so much for the review, it's been a pleasure to work with you on getting your quiz live, very excited to see you learn more about your customers and increase your conversion rate with the Prehook quiz!

Best,

Gen