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AI support chatbot that answers customers instantly using your store's own knowledge.
Tilbury adds an AI support agent to your storefront in minutes. Paste in your products, policies, and FAQs, and Tilbury answers customer questions instantly, 24/7, with no human needed. Powered by Claude (Anthropic). Answers stay grounded in the information you provide, so Tilbury will not invent details it does not know. Setup takes under 5 minutes, with no coding. Tilbury is GDPR compliant.
- Always-on support that answers customer questions 24/7
- Answers based on your own products, policies, and FAQs
- Flags questions it could not answer so you can improve replies
- Hands off to your team by email when a customer needs a human
- Live on your storefront in under 5 minutes, no coding
Languages
English
Categories
Pricing
Starter
$39 / month
or $374/year and save 20%
7-day free trial
Growth
$89 / month
or $854/year and save 20%
7-day free trial
Pro
$149 / month
or $1,430/year and save 20%
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Qwick.
Resources
Launched
June 18, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View store data:
Products, Online Store, Shopify admin
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View products
Products, collections
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View Online Store
Online Store pages
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View Shopify admin
Legal policies